All posts tagged "customer service"
-
2.0KBusiness newsDemand for Customer Service Management Software across SMEs to Comprise 50% Revenue
The global customer relationship management market is expected to reach USD 164.68 billion by 2032, with a CAGR of 11% from 2022...
-
4.9KBusiness news4 Vital Departments to Create in Your Business During a Digital Revolution
As businesses, we are all feeling the impact of the digital revolution. Therefore, it’s more important than ever to have a robust...
-
2.1KBusiness newsFive Ways for Insurance Agents to Improve Customer Service
Customer service is a hot topic in the insurance industry. Investment in the customer service experience is one of the best ways...
-
3.0KFinance NewsFixing the broken financial SaaS customer service model for entrepreneurs
When people ask about my philosophy towards customer success for SaaS companies, I’m always reminded of a simple (and slightly strange) saying....
-
3.6KSoftwareHow To Use Zoho Desk?
For the uninitiated, Zoho Desk is a web-based help desk software that helps companies to better manage their customer support activities. It...
-
7.4KBusiness news7 ways to increase your customer base with CRMs
One of the most difficult issues that enterprises face is the plateau or decline of their customer base. Many companies invest significant...
-
2.5KBusiness newsBest Ways To Improve Your Customer Service
Are you familiar with the situation when customers buy a product or service once and don’t return to you while marketing budgets...
-
29.9KBusiness newsThe Future of Digital Transformation: Interview with VP of Client Services at TaskUs
The Affordable Care Act opened up the health insurance market to both new and old providers. While the market is changing, traditional...
-
3.3KSoftwareNovomind iAGENT Challenges The Status Quo In Customer Service Software Solutions.
The team at Novomind is not resting on their oars of leveraging tech solutions to help businesses better engage their customers, as...
-
4.0KBusiness news5 Restaurant Challenges and How to Solve Them in 2021
For the restaurant business, the past year has been a frenzy. With over a million restaurants in the United States alone and...
-
3.0KBusiness news7 ways to improve your customer service experience
Fake reviews are the bane of businesses all over the world; it’s a constant battle. Over-indulgent, negative put-downs can cause just as...
-
2.7KLatest NewsMastering Superb Customer Service
What is that magic touch that can transform your customer service from something mundane and expected to something that truly exceeds your...
-
5.2KBusiness newsImportance Of Call Center Customer service in 2021
What opportunities can we expect from 2020, an extraordinary year that saw a massive shift to remote work, crises in various industries...
-
4.4KBusiness news8 Things You Can Do to Boost Your Business’s Growth
Have you tried everything, and still your business is stagnant? Are you thirsty for the growth of your business? If you have...
-
4.8KTechnologyFive Ways Interactive Voice Response Technology Revolutionizes Customer Service
Interactive Voice Response technology has been revolutionizing companies’ customer service for decades. As it has improved over the years, customer experience has...
-
3.0KLatest NewsChoosing A Small Business Phone System That Fits Your Business Needs
In today’s competitive marketplace, having a well-organized and highly-skilled Customer Service team is crucial to your success as a business. In fact,...
-
4.4KFinance NewsHow to Use Online Lending Services When Starting a Small Business
Starting a small business is a dream for many people. As the economy improves, more people than ever plan to start a...
-
5.1KArtificial intelligenceChristian DesLauriers Explains How AI Can Benefit Businesses
Artificial intelligence can have a huge impact on a business’s bottom line. With AI, processes can be completed automatically, and human work...
-
14.4KBusiness newsLatest Trends in Artificial Intelligence
Artificial Intelligence (AI) revenues will reach $47 billion in 2020, from $8.0 billion last year, According to International Data Corporation (IDC). Artificial Intelligence...
