CRM solutions have become widespread in every industry in the world, as companies need an efficient and effective way to manage their...
Knowledge is playing an increasingly growing part in enterprises of all sizes. This is accelerated by the post-covid environment, with more businesses...
With the evolution of the technologies and the newly arrived business platforms, customers are well-informed nowadays. Treating them as the source for...
Customer service has long been a point of friction among the relationships in both B2B and B2C business models. Subpar customer service...
Written by Dmitri Laush, CEO of GetID, an omnichannel identity verification solution Emerging technologies open a box of new features and shape...
Complicated regulations. Vacillating customer loyalty. Unconventional competitors. The banking sector is in a state of flux, indeed. A century ago, bankers would...
Peter Drucker wrote, “What’s measured improves.” If you can measure something that you do regularly, you can figure out ways to improve...
With the technology and resources that are available to the masses today, engineering teams of all sizes now have the ability to...
Customer Relationship Management (CRM) software is a tool that can be utilized by professionals in a multitude of industries and can be...
For the large majority of marketers and businessmen out there, selling to prospects who are already interested in your service/product in some...
As products are getting more and more similar, technical differentiation becomes harder and puts excessive and unjustified pressure on the final retail...
‘Know Your Customer’ or KYC term refers to the necessary procedures that need to be considered to ensure a trustworthy, reliable and...
Christopher Baldwin, Head of Marketing, Northern Europe at Selligent Marketing Cloud offers strategies for serving consumer needs and boosting conversions with personalised...
Having your customers’ checkout experience run seamlessly is every eCommerce shop owner’s dream. The last thing any business wants is for traffic...
Believe it or not, ID theft is one of the most common fraudulent activities in the world today. In the year 2015,...
Xineoh, is harnessing the power of AI to help your business predict consumer behavior to maximize efficiency and customer satisfaction. The CEO Vian Chinner...
Buying habits in the insurance industry have changed in recent years. According to research from Accenture, two thirds of consumers are now open...
You have heard of Deliveroo right ? The food takeaway delivering company taking over the world now, a unicorn, with $275M in...