Rakesh Jha is a seasoned IT leader and enterprise architect, renowned for transforming complex insurance technology landscapes with innovation, precision, and deep domain expertise. Over a distinguished 21 year career, he has shaped the digital backbone of Fortune 500 insurers, architecting next generation solutions that automate compliance, streamline policy administration, and significantly reduce operational costs. As Manager of Application Delivery at DXC Technology, Jha leads strategic modernization programs and inspires global cross functional teams to reimagine the future of insurance systems.
Early Life and Academic Foundation
Rakesh’s journey into enterprise technology began with a Bachelor of Technology in Mechanical Engineering from the Malaviya National Institute of Technology MNIT Jaipur, one of India’s premier engineering institutions. Although rooted in mechanical disciplines, his academic training in problem solving, systems design, and quantitative reasoning provided a solid foundation for his transition into software engineering. It was here that Rakesh developed the structured thinking and technical rigor that would later become the bedrock of his architectural mastery.
Professional Journey
Rakesh launched his career in 2004 with Patni Computer Systems, supporting MetLife Insurance System. Early exposure to large scale, mission critical platforms gave him firsthand insight into the reliability and precision required in financial services infrastructure. By 2006, he had joined DXC Technology then CSC, where he began a decade of transformative work on legacy life insurance systems like Vantage One, wMA, and LifeComm impacting millions of policies.
His career continued to ascend at Genpact and Webilent Technology, where he drove enterprise automation and architectural modernization. Returning to DXC in 2020, he now leads cutting edge initiatives including the Ledger and Disbursement System LDS, a scalable platform projected to save $1.5 million annually while reducing manual workflows by 65 percent.
From automating IRS tax form generation to architecting cloud native reporting systems, Jha’s work pushes the envelope of what legacy modernization can achieve. His technical portfolio spans COBOL to microservices, and mainframe to cloud, always focused on aligning IT outcomes with business goals.
Leadership and Innovation
Jha’s leadership style blends strategic foresight with technical depth. He is a facilitator of Joint Application Design JAD sessions, a mentor across globally distributed teams, and a trusted advisor to client executives. Whether leading multimillion dollar migrations or guiding agile development teams, his approach is characterized by collaboration, accountability, and a deep understanding of both business and technology ecosystems.
His ability to manage ambiguity and deliver under pressure has made him a go to leader for modernization programs. For example, as solution architect for the Common Remitter Tool CRT, he designed a system to manage remittance files from over 60 financial institutions, improving data ingestion and operational agility.
Notable Achievements
Rakesh’s track record of innovation is marked by projects with measurable impact. He architected the Data Retention and Disposal DRD application for MetLife, unifying 26 legacy systems into a secure and compliant data framework. He also led the Date Management Automation Tool DMAT initiative, replacing a costly third party engine and saving $50,000 annually.
Among other standout projects are the Nonforfeiture Letter Compliance solution and the Pre Authorized Check Premium Payment System, both addressing regulatory compliance while improving customer experience. His efforts have not only earned DXC multiple client successes but also garnered him internal awards in 2022 and 2024.
Academic Contributions
While not formally involved in academic publishing, Rakesh bridges theory and application through continuous innovation. His use of emerging technologies such as Generative AI, Power BI, and RESTful APIs reflects a commitment to integrating academic advancements into real world solutions. He exemplifies the modern technologist one who learns continually, experiments boldly, and implements reliably.
Future Vision and Impact
Rakesh Jha currently leads cloud migrations, compliance automation, and digital transformation efforts that redefine insurance technology. His vision centers on building intelligent, resilient systems that adapt to evolving regulations and customer needs. As AI, blockchain, and cloud native architectures reshape the industry, Jha remains at the forefront, driving secure and scalable innovation. With a rare blend of strategic leadership and technical expertise, he stands as a transformative force in insurance IT. His journey from engineer to enterprise visionary exemplifies the power of purpose driven execution and deep domain insight.
