“Our fraud detection dashboards reduced investigative lead times by 40 percent.”
That is not just a statistic. It is a measurable result of Mithun Shanmugam’s work at the Center for Medicare and Medicaid Services. It represents the clarity and precision he brings to every project. With over 18 years of experience, Mithun has built a reputation as a technology leader who blends business intelligence expertise with practical impact. From global enterprises to government agencies, his solutions empower decision makers with timely, reliable insights. Based in Charlotte, North Carolina, he currently leads advanced analytics modernization efforts that simplify complexity and help organizations move faster with confidence.
A Strong Technical Foundation
Mithun’s academic journey began at Anna University in Chennai, India, where he earned a Bachelor of Engineering in Electronics and Communication in 2006. This gave him an early understanding of systems, communication protocols, and data flow. In 2017, he earned the TOGAF 9.1 certification, further anchoring his skills in enterprise architecture frameworks. This combination of formal education and structured methodology gave him a systems-level view of how data connects people, operations, and outcomes. His foundational skills in engineering and logic remain at the core of his approach to modern analytics and problem solving.
Career Growth through Complex Challenges
Mithun began his professional career at Target Corporation, working on supply chain integration initiatives that merged legacy infrastructure with modern Salesforce platforms. He then moved on to Wells Fargo and USAID, where he built high performing analytics platforms and automated reporting systems that reduced manual effort and improved data accuracy.
These early successes paved the way for leadership roles at Cigna, USAA, PepsiCo, and JLL. At USAA, Mithun developed data pipelines using PySpark that reduced data preparation time by half. He delivered real time dashboards that allowed business teams to monitor key performance indicators and respond quickly to market shifts. His work in streamlining data pipelines consistently helped teams operate with improved efficiency.
At PepsiCo, Mithun oversaw a large-scale Tableau deployment of twelve nodes, serving more than 35,000 users. He ensured 99.9 percent uptime while integrating Adobe Analytics and Figma into real time dashboards that supported global business operations.
Leadership in Enterprise Transformation
What distinguishes Mithun is not only his technical ability but also his leadership in executing complex migrations. At Fidelity Investments, he led the complete transition from legacy business intelligence systems to a modern analytics stack using Tableau and Snowflake. This enabled more than 10,000 users to access data with 99.99 percent uptime, driving better decision making across departments.
Mithun is known for building and leading cross functional teams that solve high stakes problems. One of his signature initiatives involved consolidating over 400 legacy reports into a centralized Tableau system. This project reduced maintenance costs by 30 percent and saved the company over 75,000 dollars annually. It also simplified access to key reports and created consistency across business units. His ability to coordinate across stakeholders ensured smooth transitions and rapid adoption.
Practical Innovation with AI and Analytics
Mithun’s impact goes beyond traditional dashboards. He actively integrates artificial intelligence, machine learning, and predictive modeling into analytics systems. His designs enable non-technical users to explore data, identify trends, and make confident decisions without writing code.
By embedding SQL based logic into self service dashboards, Mithun empowers users at all levels from analysts to executives. His templates, visual frameworks, and technical documentation often become standard practice in the organizations he serves. His work spans revenue forecasting, space optimization, enrollment tracking, and fraud prevention. He is also known for driving innovation while maintaining operational stability, a balance few leaders achieve.
A Forward Looking Vision
“I see data intelligence not as a future capability but as a current business asset,” Mithun explains.
He envisions a world where data driven insights are embedded in every decision, not just those made by analysts or data teams. His current focus is on accelerating the adoption of artificial intelligence across analytics workflows and creating environments where self service is the norm, not the exception.
As organizations continue to invest in digital transformation, Mithun Shanmugam remains a driving force in turning raw data into meaningful action. His work has helped shape not just better systems, but smarter strategies and more empowered decision makers.
