It’s simple to contact Comcast’s Xfinity customer service 1-844-513-2433; contact details for each Xfinity service are provided here. There is a someone accessible to assist you almost around-the-clock whether you call Xfinity, chat online, or visit a store.
Do you require technical support or assistance with your Xfinity internet bill? To get your questions answered, get in touch with Xfinity Customer Service via the channels listed below. Ask a representative about the best Xfinity internet and package offers available in your area right now. Give us a call right now to customize a new package or enhance your current offerings.
Xfinity’s customer service phone number is: 1-844-513-2433
Customer Service Hours: Monday — Saturday, 7 a.m. to 9 p.m.
The Xfinity customer service number can assist you with all your inquiries. Call Xfinity customer support for:
- Tech support
- Billing and payments
- Add/remove services, such as TV packages
- Check the status of your appointment
Additional Xfinity customer service numbers
Xfinity bill pay
- 1-844-513-2433 (800-Xfinity) EST
- Pay your Xfinity bill by phone 24/7.
Xfinity Mobile customer service number
- 1-844-513-2433 EST
Find out more info or access your Xfinity Mobile account by calling an Xfinity Mobile specialist.
Xfinity business customer service
- 1-844-513-2433 EST
Call if you are a new or existing business customer.
How to reach Xfinity technical support
Call 1-844-513-2433 | Hours: Monday — Saturday, 7 a.m.-9 p.m. EST
Xfinity’s tech support number is the same as their customer service number. To quickly reach a tech support representative, enter the ZIP code associated with your account, then say “technical support” when prompted.
Call Xfinity tech support for issues such as:
- Modem/router not working
- Setting up your X1 TV remote
- Not getting a dial tone on your home phone
What do you need when you call Xfinity customer service?
There are a few things you will need to have ready when you call Xfinity customer service:
- Your ZIP code
- The phone number associated with your account
- Your Xfinity account number
Quickest way to reach Xfinity customer service
If you don’t have the information above, or you are not an existing customer, here is the quickest way to navigate the phone system to get to the correct department or to reach a live Xfinity representative:
Call 1-844-513-2433 (1-800-Xfinity).
Press 9 or say Spanish if you need to go to the Spanish menu
You will be immediately prompted to enter your ZIP code where you have or want Xfinity service
If you do not enter a ZIP code here, you will be asked for a phone number or account number, or prompted to say “new customer” if you are trying to sign up for new service
If you do nothing at this point, you will be asked to select one of the following options in order to continue to an Xfinity representative:
- Say “Tech support” or press 1
- Say “Billing and payment” or press 2
- Say “Other options” or press 3 (Other options include “add service or products,” “remove services or products” and “appointments”)
- If you do not select one of the options above, you will be prompted to press 0 to get to an live agent
Contact Xfinity customer service online
There are several ways you can contact Xfinity customer support at any time of day.
- Ask Xfinity chat available 24/7
- Get instant answers to technical and account questions, such as
- How to pair your remote with your TV
- What to do if your Xfinity home phone is not getting a dial tone
- How to restart your Xfinity Home touchscreen
Troubleshoot in the Xfinity forums
Visit the Xfinity forums to share knowledge with other customers and find answers from experts. The forums are a great place to start if you have a specific technical question. Just type a keyword in the search bar, and odds are, someone else has experienced the same issue and can help you solve it!
Xfinity social media links
Feel free to reach out to Xfinity on social media with questions not found on their website, such as info on promos and deals.
Visit the Help Center
From the Xfinity Help Center, you can check on outages, link to forums, find a store and more.
Contact accessibility support
Learn more about closed captioning, voice guidance and other support features for users with disabilities.
Set up a text account
You can receive text alerts and info about your account when you set up a texting account.
Non-phone options to reach Comcast’s Xfinity
If you’re phone-averse or just don’t have the time to call Xfinity, you’re in luck. Many Xfinity customer service issues can be easily handled through your online Xfinity account. Don’t worry about picking up the phone for these common issues. We’ll show you how to handle them online in a flash.
- Transferring your Xfinity services to a new home: Give us a call at 1-844-513-2433
- Add premium channels and On Demand subscription packages
- Cancel your Xfinity services
- Pay your Xfinity bill
Xfinity customer service FAQs
What is the Xfinity mobile customer service number?
To talk to an Xfinity Mobile customer service expert, call 1-844-513-2433 EST.
Can I email Xfinity customer service?
There is no official email address for Xfinity customer service or technical support. The best way to contact Xfinity customer service is to call 1-844-513-2433 or engage in a live chat with an Xfinity representative.
How Can I Reach Xfinity Customer Service?
Xfinity makes it easy to get help when you need it. There are a number of ways you can reach customer and technical support:
- Phone: 1-800-XFINITY (1-844-513-2433)
- Chat: Chat with an Xfinity agent.
- Store: Visit an Xfinity Store near you.
- Support: Xfinty Support page.
- Online: Visit xfinity.com to login to your account.
- Xfinity My Account App: For Apple and Google devices.
