The first ATM was installed outside a Barclays branch in Enfield, north London, on 27 June 1967. The customer inserted a paper...
In March 2023, Silicon Valley Bank collapsed in 44 hours. The trigger was a bank run, but the speed was digital. Depositors...
The European Central Bank began a two-year preparation phase for a digital euro in November 2023. The Bank of England launched a...
In 2021, a community bank in rural Nebraska with 14 employees and $200 million in assets launched a fintech-powered savings product that...
In 2019, the average wait time to speak with a customer service representative at a major US bank was 11 minutes. By...
In 2014, Jamie Dimon, CEO of JPMorgan Chase, wrote in his annual shareholder letter that Silicon Valley was coming to eat banking’s...
Revolut launched in the United Kingdom in 2015 as a travel money card. By the end of 2024, it operated in 38...
In 2019, a company called Unit launched with a single product: an API that let any software company offer bank accounts to...
A farmer in rural Kenya can receive payment for her crops, save a portion in a digital account, pay her children’s school...
HSBC’s global payments division processes approximately 4.5 million transactions per day. In 2019, a single compliance check on a cross-border payment required...
For 400 years, banking worked on a simple model: take deposits, lend money, charge the borrower more than you pay the depositor,...
Revolut is not just a bank. It is a financial ecosystem with 50 million customers across 38 markets, offering current accounts, savings,...
Antony Jenkins spent five years as CEO of Barclays, one of the world’s largest banks, trying to modernise its technology from the...
Marqeta went public in 2021 at a $15 billion valuation. The company does not issue credit cards to consumers, does not hold...
JPMorgan Chase spent $17.1 billion on technology in 2024. That figure, larger than the annual revenue of most fintech companies, represents a...
Bank of America’s virtual assistant Erica crossed 2 billion client interactions in October 2024, six years after its launch. In the most...
Lemonade, the insurance company, paid a claim in three seconds. A customer filed a claim through the app, Lemonade’s AI reviewed the...
In September 2023, Goldman Sachs quietly disclosed that it had deployed an internal AI platform capable of generating code, summarising documents, and...
Global fintech investment reached $51.4 billion in 2024, according to CB Insights’ State of Fintech 2024 report. That figure, while down from...