For anyone who has fallen victim to a crypto scam, the hardest part often comes after the money’s gone. Trust is shattered, hope is fragile, and the process of seeking help feels like a minefield. In response to this very real problem, Online Justice has unveiled a new video consultancy service designed specifically for scam victims who are hesitant to start the recovery process.
The initiative has already been described as a turning point in the industry. For the first time, victims can meet face-to-face with a professional, ask pressing questions, and gain clarity on how recovery works before they commit to anything. In a world where most services operate through email tickets and anonymous chats, Online Justice is choosing transparency and human connection as the foundation of its work.
A human touch for victims of online scams
Losing money to a crypto scam or other online fraud is not just a financial setback. It is an emotional ordeal that leaves people exhausted, embarrassed, and skeptical of any service that claims to help. Many victims hesitate to reach out at all, fearing they will simply be taken advantage of again.
Marcy Vaskin, spokesperson for Online Justice, says that was the main motivation behind the launch of the video consultancy. “The moment you are scammed, it becomes hard to trust anyone,” she explained. “We wanted to create a way for people to look us in the eye and see that there are real experts on the other side who can guide them. That initial connection makes all the difference.”
The format allows victims to schedule a consultation where they can openly discuss their case, ask specific questions, and understand the steps ahead. The goal is not just to explain the recovery process but also to rebuild confidence in people who often feel like they are completely alone.
For victims of crypto fraud, this step is particularly important. Fraudulent trading platforms, fake exchanges, and Ponzi-style investment schemes have become increasingly sophisticated, leaving ordinary investors feeling powerless. Having the chance to speak directly with a professional before beginning recovery gives them reassurance that their situation will be handled seriously.
Cyber intelligence at the core of recovery
Behind the new consultancy lies a robust investigative framework. Online Justice operates as a cyber intelligence firm, specializing in tracking down scammers using blockchain analysis, digital forensics, and web intelligence tools.
Every case begins with a detailed consultation, during which clients explain their situation and share any evidence they have. From there, the company begins a multi-step process of evidence collection, scammer identification, and platform tracing. In cases of crypto fund recovery, this often involves analyzing blockchain wallets to follow the flow of stolen assets and working with exchanges to build a clearer picture of the perpetrators.
The firm emphasizes that it does not make empty promises. Instead, it focuses on gathering actionable intelligence that can support victims whether they choose to pursue legal action, dispute claims with platforms, or explore other recovery routes.
“Our work is not just about finding where the money went,” Vaskin said. “It is about guiding people through a process that can feel frightening and overwhelming. We are here to give them real information and real options. Our video consultancy is simply another way we show we are present and accountable.”
This approach sets this brand apart in an industry that has often been criticized for exploiting victims a second time. By combining technical expertise with human-centered communication, the company is trying to rebuild the very trust that scammers so effectively destroy.
Why this matters now
The timing of this announcement could not be more significant. Reports of crypto scams continue to rise, with fraudulent platforms luring victims into fake investments at record rates. As more people turn to digital assets, the need for trustworthy recovery options becomes even more urgent.
For many victims, the challenge has never been a lack of services but rather a lack of confidence in those services. The fear of being misled again prevents countless individuals from even taking the first step. By allowing people to see and speak directly with a professional, Online Justice lowers that barrier and gives victims a practical way to start their journey toward recovery.
The company believes this personal connection is the missing link in the industry. While blockchain tracing and investigative tools remain at the heart of recovery efforts, it is the ability to speak to a real person that helps victims feel supported from the very beginning.
With its video consultancy, Online Justice has effectively created a bridge between the technical side of cyber intelligence and the emotional needs of scam victims. It is not only a new service but also a statement that recovery firms must be as transparent and approachable as they are technologically advanced.
