Mallikarjun Gouru is a visionary architect and techno-functional leader with over 21 years of experience in the information technology field. He has acquired extensive skills and experience working in software development, document management solutions, and workflow-based applications. His career has focused on the digital transformation of enterprise legacy systems through the implementation of modern architectural solutions.
Gouru’s job titles and responsibilities include Senior Software Engineer at HCL Technologies, FileNet Technical Architect at Monarch Info Tech Services Pvt Ltd, FileNet Senior Consultant at Service Oriented Solutions LLC, and Senior Principal Software Developer at Mr. Cooper. In addition to the United States, Gouru’s specialized experience in banking and finance has taken his work to countries worldwide, including India, Thailand, Singapore, and Australia.
Gouru has continuously evolved in his professional career from a traditional software developer to an advanced software solutions architect for major companies. As a solutions architect, his job is to create technical blueprints that bridge the gap between the current technology available and the complex problems businesses face. Due to his extensive technical architectural background and experience working for several international companies, Gouru serves as a versatile software development leader who can deliver the best technical solutions for any company.
Key Technologies, Platforms, and Solution Areas of Specialization
Gouru’s core specializations have focused on end-to-end Java, FileNet, and content management projects. Working on these projects gave him additional experience with technologies and platforms such as Azure Cloud, CI/CD pipelines, REST APIs, DevOps, and the Google Content Platform.
His work in designing and implementing enterprise document management systems, including versioning, security, and intelligent document processing (ICR/OCR) technologies, helped ensure that sensitive business data was handled with care and safety in mind. ICR (Intelligent Character Recognition) and OCR (Optical Character Recognition) are key technologies in automatically processing large amounts of data with greater accuracy and flexibility.
Gouru has consistently delivered transformative business outcomes through his vast expertise in building complex enterprise-level solutions, enterprise content management applications, workflow-based applications, cloud-native solutions, and data-driven strategies. Most importantly, he creates integrated document and workflow solutions to support business processes and decision-making within an organization.
Gouru is passionate about utilizing the power of artificial intelligence (AI), generative AI, and machine learning to drive efficiency and innovation for enterprises. Part of this passion has led him to architect and productize cutting-edge AI/ML analytics platforms that deliver real-time data processing and predictive insights to organizations. These platforms minimize code-based interfaces while quickly automating data-driven decision-making across several industries.
Extensive Hands-on Experience with IBM FileNet
Perhaps the center of Gouru’s technical background is his hands-on experience working with IBM FileNet, an industry-leading enterprise content management platform. In fact, most of his expertise is on IBM FileNet, more than any other content management platform. He used it to help large organizations collect, store, manage, secure, and automate large volumes of digital content and data workflows, whether documents or media content.
From there, Gouru designed workflow-based applications that dictated how content moves throughout the enterprise system. That required the development of structured review, validation, and approval workflows for business-critical documents and applications. These had to be specialized workflows rather than generic processes because they had to ensure the critical documents underwent a strict validation process to verify the accuracy of the data before they could be further processed for delivery.
The skills and expertise acquired from working on the IBM FileNet platform have laid the foundation for much of his success in delivering comprehensive, highly effective technical solutions to his major corporate clients.
Delivery of Viable Solutions for Banking and Financial Institutions
Gouru has been responsible for delivering secure, compliant, and scalable technical solutions to banking and financial institutions worldwide. Since the banking and financial services sectors require strict regulatory compliance and security, various institutions have relied on Gouru’s technical architectural expertise to remain compliant and protect their customers.
Some of his major clients/projects across the globe include:
| Company | Location | year | Client | Project(s) | Comments |
| HCL Technology | India (Gurgaon & Bangalore) | 2005 | Karnataka Urban Water Supply and Drainage Board (KUWSDB) – Govt Client | Electronic Document management system (EDMS) | First Indian Government t Project in FileNet |
| HCL Technology | Australia (Sydney) | 2006 | St George Bank
|
CRC document processing | |
| HCL Technology | Australia (Perth) | 2007 | Westpack Bank | Unsecured Lending Originations | One of the top Australia’s Bank |
| MITS | Thailand (Bangkok) | 2009 | Thai Military Bank | the Document Management solution | |
| MITS | India (Hyderabad, Delhi and Chennai) | 2009 | Standard Charted Bank, Genpact | eBCP, Nigeria Trade OPS, Invoice Processing | |
| MITS | Singapore | 2010 | AXA Life Insurance | Regional Target Operating Model | Top Life Insurance company |
| MITS | Australia (Melbourne) | 2012 | ANZ Bank | Legal Agreement Recording and Repository System (LARRS) | One of the top Australia’s Bank |
| MITS | Singapore | 2013 | DBS Bank | Mortgage Workflow (MWF) | Top Singapore’s Bank |
| MRCOOPER/ROCKET | USA | 2016-Till date | MRCOOPER | Check-APP, Private Labels on-boarding, Vendor Ingestions/Extractions, send-A-Doc to Customer, REST API, etc.… | One of the top Mortgage Servicer in USA |
Gouru has worked at some of the biggest banks in Australia, Singapore, Thailand, and the United States. His international experience has exposed him to diverse financial regulations and operational scales across banking institutions in several countries. Not only that, but it also taught him how to develop and adapt custom technical solutions to meet the rigorous demands and needs of these institutions.
Present Day
Gouru’s 21-year career journey has included leadership roles at HCL Technology, MITS, SOS, and Mr. Cooper powered by Rocket (Nationstar Mortgage). Today, Mr. Cooper is now known as Rocket Mortgage after Rocket completed a $14.2 billion acquisition of Mr. Cooper back in October 2025. Gouru currently works as a Senior Principal Software Developer for Rocket in the Dallas/Fort Worth Area.
At Rocket, Gouru has consistently driven technical discovery, solution delivery, and optimized performance for enterprise systems. He successfully bridges the gap between technical execution and product innovation, ensuring his solutions align with both business needs and architectural vision. It is a role that allows Gouru to utilize his passion for leveraging AI/ML, Generative AI, cloud, and data to drive efficiency and innovation.
The primary objective is to deliver the best-in-class user experience and high-quality solutions on time and within budget. Clients trust Gouru’s skill and ability to provide value to their organizations under pressure.
Conclusion
A strong set of technical, analytical, and collaborative skills relevant to enterprise software and document management systems has shaped Mallikarjun Gouru’s education and experience. These skills include consulting, analysis, and design on IBM FileNet P8 (CE, PE, AE & CPE) BPM & ECM products. He also has the skill to be a strong leader and mentor, intending to satisfy his clients by accommodating their needs, schedules, and budgets.
As a visionary architect, Gouru combines technical skills with business strategy to drive successful outcomes for banking and financial organizations. That is why he will continue to be one of the most in-demand visionary architects and technical solutions specialists in the world.
