In a field long shaped by tradition, Jones Jaick brings a bold new vision to leadership in digital transformation. As a Medical Digital Transformation Expert and Associate Partner at ZS Associates, a leading consulting firm, Jones spearheads a movement to modernize medical affairs engagement across the life sciences industry. With more than 12 years of experience and collaborations with over 20 organizations in life sciences, he is trusted by industry leaders to guide the shift toward digital and omnichannel strategies that deliver real-world results.
Global Expertise, Local Impact
Jones leads ZS Associates’ global medical digital and omnichannel transformation initiatives. His approach combines deep pharmaceutical knowledge with digital fluency, making him an invaluable advisor to life sciences companies aiming to reimagine how they engage with healthcare professionals and ultimately improve patient outcomes.
His insights have earned him invitations to present at premier forums such as the DIA and MAPS conferences and the prestigious Reuters Pharma Customer USA 2024 event, where he served as a keynote speaker. These opportunities are not just accolades—they represent platforms where Jones continues to question traditional approaches and spark meaningful dialogue around the future of healthcare.
Pioneering the Change in Medical Affairs
Modernizing medical affairs engagement model is no easy feat, as it’s a space historically rooted in older systems. Jones has tackled this challenge head-on by building a new function within ZS Associates. Through strategic partnerships, impactful programs, and demonstrable outcomes, he has helped shape a forward-thinking narrative and built capabilities that puts patient needs at the forefront of digital innovation.
One of his most powerful accomplishments is building a dedicated team of specialists and collaborators who share his vision. This growing network is now helping influence industry perspectives around medical digital transformation, within ZS Associates and beyond, across the life sciences landscape.
Educator, Collaborator, Visionary
Jones believes digital transformation is not just about tools but about people. He has spent countless hours educating stakeholders, leading cross-functional projects, and engaging in thoughtful conversations with leaders on this topic. His ability to connect strategy with impact makes him a trusted voice in both boardrooms and conference halls.
Backed by academic excellence, Jones holds an MBA from Washington University in St. Louis, where he was honored as a Charles F. Knight Scholar and a Beta Gamma Sigma recipient. His electronics and communication engineering foundation further strengthens his ability to navigate the connection between technology and healthcare.
Lessons in Leadership
If there is one message Jones wants to share with future leaders, it is this: believe in your vision, stay curious, and invest in your team. His journey proves that impact is not created alone. It thrives through collaboration, adaptability, and a relentless focus on the greater good.
A Future Built on Purpose
Looking ahead, Jones aims to see an even broader adoption of digital and omnichannel transformation across the medical affairs space. He dreams of a life sciences industry where technology, strategy, and compassion combine to drive health outcomes at scale. His goal is clear: empower more leaders to join the mission and make a difference where it matters most.
To follow Jones’ work and connect professionally, visit his LinkedIn profile.
