When customers use multiple channels to engage with your brand, a disconnected experience in these channels can lead to frustration, lost sales,...
The evolution of customer service has entered a transformative phase with the adoption of omnichannel contact centers. By transitioning from siloed systems...
SurveySparrow is an omnichannel experience management platform designed to help businesses and other categories of users to enhance customer experience as well...
Toronto-based tech startup StickerYou is set to lead the trend in small and medium sized e-comm businesses pursuing omnichannel strategies when it...