In the competitive business landscape, the primary goal of any product is to maximize sales and gain widespread consumer traction. To achieve...
Brands, in the endeavor to get more approachable, have tried hard to humanize their engagements with the consumer. There’s no arguing to...
Customer Support is one of the most important aspects of running a business. A business that lacks strong customer support cannot survive...
Chats have been online since the beginning: they began with basic person-to-person chat boxes, enabling people to converse with one another over...