All posts tagged "Customer"
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7.7KBusiness newsTicketing Systems for Customer Support Teams
Ticketing systems are a great way to streamline customer support and improve operational efficiency. They also allow you to easily route incoming...
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1.6KBusiness newsClearing a path for customer onboarding through rapid risk assessments
By Chase Petrey, COO of Pi by Paytm Customer churn is the enemy of growth. It’s throwing good money after bad, convincing more...
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1.6KBusiness newsHemanth Atluri Cares About the Customer
Hemanth Atluri is one of the most notable technology developers who reached the top in the IT field and has helped shape...
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1.6KHow ToHow to Streamline Your Nightclub for Optimal Customer and Staff Experience
A nightclub is a complex business with many moving parts. From the moment a customer steps through the door until the time...
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1.5KBusiness newsHow to Impress your Customers with Great Customer Service
What is Great Customer Service? Great customer service is much more than answering customer questions. It’s more about creating memorable and personalized...
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1.8KBusiness newsAll about customer relationship management
If you’re like most business owners, customer relationship management (CRM) is likely a critical part of your operations. But what is CRM,...
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1.9KBusiness newsThe Importance of Fraud Prevention for Your Business
Every business is susceptible to fraud, and this issue must be managed carefully. Fraud occurrences range from the employees of an organization...
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1.6KAutomotiveWhy is Customer and After-Sales Service Essential for a Car Dealer? Essential Points to Consider
Buying a car is no more a herculean task. Of course, it is imperative to do the research and groundwork before you...
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424Business newsTransforming Fashion Customer Engagement Through Cider’s Community-Driven Model
The fashion industry frequently encounters criticism for its environmental impact and impersonal practices. Cider’s progressive and community-centric strategy has advanced the fashion...
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826Business newsHow Customer Data Platforms Are Supercharging Global Brands
Having a cohesive and comprehensive view of customer data is paramount for any marketing efforts. Aditya Bhamidipaty, founder and CEO of FirstHive,...
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3.1KBig Data5 Reasons Why Big Data Analytics is Important in Sales
Industry 4.0 has transformed the technological landscape surrounding the sales industry. The sales industry ought to be systematically managed as it is...
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2.1KBusiness newsElevating Service as Logistical Challenges Strain Customer Relationships – Richardson Sales Performance
Logistical challenges are impacting the customer’s experience. Effective service professionals are using their direct connection to the customer to restore the relationship. ...
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3.0KBusiness newsQuala CMO, Mike Redd, on Maximizing Customer Health and Retention through Customer Success Platform Technology
The next generation of customer success platforms is launching now. Mike Redd, CMO of Quala, explains the evolution of these platforms and...
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2.6KBusiness newsThe Power of Customer Insights – the Good, the Bad, and the Ugly
The following is adapted from Getting to Aha! Why do some companies fail while others succeed? You could point to any number...
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3.0KBig DataTips On How To Keep Your Customer Database Clean
As a business, it’s important for you to maintain your database of customer information and credentials. This information is almost as valuable...
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3.0KBusiness news7 ways to improve your customer service experience
Fake reviews are the bane of businesses all over the world; it’s a constant battle. Over-indulgent, negative put-downs can cause just as...
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3.0KTech NewsCustomer Experience Management Market | Augmented Use of Digital Platforms to Support Growth of the Market
Assessing customer behavior and inclinations is becoming increasingly important, prompting many businesses and organizations to use customer experience management (CEM) to provide...
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6.1KBusiness newsKey Factors To Tackle Your Customer Experience Strategy
Regardless of whether you operate in brick-and-mortar retail or solely e-commerce, the customer experience you provide is paramount to your success. Where...
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3.5KTechnologyClever Ways To Improve Fleet Operations And Customer Satisfaction
Trucking Companies Must Have Efficient Systems In Place With No Room For Error. The reputation of a trucking company depends on the...
