All posts tagged "Call Center"
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274Business newsWhat Is the Need for Multilingual Call Center Services?
If you’re a small to medium-sized business, you must promote your brand, products, and services to your target market. However, that can...
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824Business news
When Service Suffers, Are People, Processes, or Call Center Software to Blame?
Satisfied customers are more likely to be repeat customers, leading to increased profits. In addition, satisfied customers often recommend a company’s products...
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1.1KTechnology
Voice and Texting Platform for Virtual Call Centers
Making voice calls is just one small tip of the iceberg of what a virtual call centre can be used for. It’s...
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1.6KBusiness news
What Is a Cloud Call Center?
Since the early days of mass business operations, call centers have helped companies manage the customer experience. Today, contact centers offer customer...
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3.3KBusiness news
Importance Of Call Center Customer service in 2021
What opportunities can we expect from 2020, an extraordinary year that saw a massive shift to remote work, crises in various industries...
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4.0KBusiness news
Anomaly Detection for Call Center Operations
It’s a Friday evening and ABC Corporation call center is running on a lean roster. Friday evenings are generally a good time...
