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How To Deactivate TM SIM Card ( TM SIM Deactivation) 

Deactivate TM SIM Card

There can be various reasons to deactivate TM SIM, such as switching networks, losing a phone, or not registering the SIM. Therefore, if you are a  TM user, you must register your SIM card according to the TM SIM registration guide. TM offers multiple simple methods for TM SIM deactivation, including online portals, customer service calls, or visiting authorized stores.

 The process of SIM deactivation is quick and free. However, a deactivated SIM can not be reactivated later. Below is the complete about how to deactivate the TM SIM card. 

Methods Of  TM SIM Deactivation

Three different ways are used for TM SIM deactivation. These include both online and offline registration. Here are the methods to deactivate the SIM card TM.

  • Deactivate Online 
  • Deactivate via customer care 
  • Deactivate via stores

All the above methods can be used to deactivate the TM SIM. All the methods are secure and free to use. You can choose any of the above methods according to your preference. 

Online Deactivation

You can deactivate TM SIM online via the portal or the official GloneOne app. Here is how to do it. 

  1. First of all, open the GlobeOne app or official web portal on your mobile device.
  2. Navigate to the support or services section within the app.
  3. Look for the “SIM deactivation” option and select it.
  4. Provide the required details, including your registered mobile number and identification if prompted.
  5. Follow the on-screen instructions to complete and submit the deactivation request.
  6. You will receive confirmation once the SIM is deactivated, which usually happens within 24 hours.

Only use the official app or web portal for this purpose. Use of any unofficial sources can cause serious issues. 

Deactivate Via Customer Care

You can call the customer care and request your TM SIM deactivation. Here is the step-by-step guide to do it:

  1. First of all, call the Globr helpline on 808 or *888#.
  2. The representative will ask you to provide some necessary details, such as your registered mobile number, user name, ID card number, and SIM card number, to verify your identity. Provide them with all the required details. 
  3. Now request SIM deactivation and provide a valid reason for it.
  4. Your SIM card will be deactivated within 24 hours. If the deactivation takes longer, you may contact support again for a follow-up.

This method is free of charge and ensures secure deactivation to prevent unauthorized use of your mobile account. 

Deactivate In Stores

If you are not compatible with online deactivation, you can also choose the face-to-face deactivation in Globe stores.

  1. Visit the nearest Globe store in your area and bring a valid ID and your registered mobile number with you
  2. Inform the staff that you want to deactivate your TM (Touch Mobile) SIM card.
  3. Provide any required details, such as your identification and the SIM number.
  4. If your SIM is lost or stolen, you may also need to submit a notarized affidavit of loss along with proof of ownership.

The Globe staff will process your deactivation request, which usually completes within 24 hours.

You can use any of the above methods according to your preference. All the methods are safe and 100% free. However, once the SIM is deactivated, it acn not be reactivated again. 

Reasons For TM SIM Deactivation

Here are the valid reasons to  deactivate the SIM card TM:

  • Lost or stolen phone to prevent unauthorized use
  • Switching to another network provider
  • SIM replacement or upgrading the SIM card
  • Privacy concerns about removing personal information from the network
  • Fraudulent or unauthorized activities using the SIM (e.g., spamming)
  • Long inactivity period (typically around 6 months)
  • Account closure or contract expiration
  • Unpaid bills or expired prepaid balance

How can I deactivate my TM SIM card?

Call TM customer service at 808 or *888# from your TM or Globe SIM, provide the requested details (name, ID, SIM number), and ask to deactivate. You can also visit a Globe store or use the GlobeOne app to request deactivation. Sim deactivation usually takes up to 24 hours.

How can I deactivate my stolen SIM card?

Report the stolen SIM to TM immediately by calling their helpline or via official channels like the NTC website. Provide your details and SIM info, and TM will deactivate it within 24 hours to prevent misuse

How to reactivate a SIM card in TM?

Reactivation of a deactivated TM SIM is generally not possible. You need to get a new SIM card with a new number or re-register if your old SIM is recoverable

Conclusion

There are three different methods for TM SIM deactivation, including customer care, online portal, and Globe stores. All these methods are safe and 100% free. You just need to provide some important documents for verification and a valid reason to deactivate your TM SIM. Moreover, if you have any issues, you can contact the TM SIM helpline for assistance. 

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