Travel Technology is the application of Information Technology and Communication Technology in the travel, hospitality and tourism sector. Travelers can use it to plan, prepare for, execute and monitor their travel activities by accessing on-line travel services, making reservations, receiving updates and information via mobile phones and other portable media and interacting with our staff. It offers the convenience of travel with optimum benefits and cost savings. It also helps in improving customer service, employee engagement, and loyalty, and reducing costs. It is a must for all tour and travel operators.
Today there are many travel technologies available that help travelers to interact with the tourism and travel industry in an efficient and effective manner. With the expansion of the Internet, it has become easier to communicate with people who are from different parts of the world. The internet has made it possible for the tourism and hospitality industry to promote its products and services globally and to expand its business reach.
Some of the most popular travel technologies are e-tickets, RFID tags, interactive travel maps, room reservation systems, online check-in and ticketing, and high-frequency wireless internet for the hotel industry. E-tickets are considered the future of tourism and travel technology. This is because it reduces time and money spent on printing out duplicate tickets. RFID tags are another technology used in the tourism and hospitality industries. They provide information about the guests and their luggage at the time of check in and can be programmed to record and transmit key information during the stay.
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Another popular use of travel technology is airline tickets. Airline reservation systems, which are computerized, have made it possible to make it easy to buy tickets and to pay for them through the Internet. The systems have reduced the need for agents and brokers and have increased the company’s flexibility. Another application of travel technology is room reservation systems, which allow room assignments and transfers, among other features.
Hotel bookings can also be handled through travel technology. Through online bookings, a hotel can offer its guests all of the features and amenities that they will find at the hotel. They can book rooms, reserve shower and day care services, purchase meals, and pay for them online. Some hotels offer real-time payment options through online check-ins, and some even offer Internet check-out options. Hotel rooms can also be booked online using a room reservation system.
Rapid growth in the travel market is expected due to improvements in travel technology and new services offered by air services and hotels. In the past decade, the number of international flights has increased dramatically. This has created an enormous demand for bookings and information collection by air travel agencies and hotels. Rapid advancements in information technology can help to reduce costs and shorten the lag time between your last flight and your first trip. Future advancements may allow for automatic room bookings via cell phones, tablet computers, laptops, or any portable device, making last minute travel a more enjoyable experience.
