In today’s digital age, customers expect quick and efficient support from businesses. Customer service can make or break a brand, and it’s...
Financial customers vastly prefer omnichannel communications. By 2020, 68 percent of banking customers will be digital-only. The means that they will emphasize...
A Global leader in omnichannel contact center technology solutions, Noble Systems Corporation has been issued its 200th U.S. patent. With an impressive success...