Regardless of the size of the business or the stage that a business is in, most companies eventually turn to IT outsourcing, due to the numerous advantages that it offers. Modern technology is nowadays developing at rapid speed – IT outsourcing helps keep up with that pace and allows companies to work toward continuous growth strategically.
With a focus on core functions, companies can achieve what they want to, in the best way possible. In this guide, learn all about IT outsourcing, its different strategies and the benefits and challenges it has.
What is IT Outsourcing?
IT outsourcing is the practice of hiring external vendors so that they can manage most IT related tasks, while the core internal team works on the focal business activities. These outsourced services range from software development to data management. By outsourcing, companies can get access to specialized skills, while having the added advantage of minimal cost and no long term commitment of full time staff. Hiring internally is not a cost effective option and can also be very time consuming.
IT Outsourcing Strategies
The right outsourcing strategy is built after thorough analysis of the assessment of company functions. What the company finds hard to do itself with its own resources, it can outsource. This helps the company work toward its tasks in the best way possible, achieving maximum efficiency. Here are a few of the main outsourcing strategies to help you make the right choice.
- Onshore Outsourcing
Hiring an IT outsourcing business located in the same nation is referred to as “onshore” or “domestic” outsourcing. Businesses that value clear communication, matching time zones, and cultural congruence can benefit from this approach. Onshore outsourcing can simplify project management and lower communication obstacles, even though it can be more expensive than other solutions.
- Nearshore Outsourcing
This involved partnering with companies in nearby countries. The best part about this is that there is geographical proximity, alongside the added benefit of reduced costs, which adds to making this a very lucrative option. An ideal example of this is US companies outsourcing to Mexico or Canada. This helps simplify project management due to the minimal time zone differences.
- Offshore Outsourcing
This type is when companies outsource to vendors who are located in countries far off. The man reason why this happens is largely due to lower labor costs, which makes this an even more lucrative option for cost saving. However, this strategy does pose challenges when it comes to time zones and potential cultural barriers. India and Philippines are very popular choices in this method, largely due to lower wage rates there.
- Cloud Outsourcing
The popularity of cloud computing has made cloud outsourcing a common approach for IT operations. Cloud services are available for businesses to use for anything from application hosting to data storage and processing power. Because cloud outsourcing is so scalable, companies can adjust their infrastructure requirements in response to their expansion. Reliable cloud solutions from top providers like AWS, Google Cloud, and Microsoft Azure make cloud outsourcing a flexible choice.
- Multi Vendor Outsourcing
In this type companies work with several IT outsourcing companies, as opposed to one. This helps choose specialized providers for different things, which makes their IT strategy even better. However, coordination can be quite a task with this method. This can also lead to some inconsistencies and overlap.
The strategy that you choose depends entirely on what your model is, how you choose to work and what you wish to achieve. So you need to make sure you know exactly what you are doing so that you can go for the strategy that works best for you.
Benefits of IT Outsourcing
The benefits of IT outsourcing are many. Here are some of the major ones.
- Cost Savings: You can save a lot when you outsourcing your IT function, largely due to not having to invest in the recruitment process which is rather extensive.
- Access to Expertise: You also get access to expertise, which is great for you in terms of helping you achieve what you want to. This is great for companies that do not have a huge budget to hire in house teams with specializes skills.
- Faster Time to Market: An IT outsourcing company can help you deliver results quite fast, which means that you have an established workflow which is great for your business.
Challenges of IT Outsourcing
Here are a few of the major challenges of IT outsourcing.
- Communication Barriers: Cultural differences mean that you might find it challenging to have the right communication. Using collaborative tools can help fill in this gap.
- Data Security: You have to share valuable data with a third party, which means that there can be a security risk. To deal with this, make sure to sign a non disclosure agreement.
- Dependency Risk: Heavily depending on outside suppliers could lead to dependency, which might be troublesome if the supplier decides to sever ties with you or fails to fulfil what is promised. Businesses should vary their outsourcing providers or have a small internal staff for essential tasks in order to prevent this.
Selecting the Right IT Outsourcing Company
Choosing the right IT outsourcing services is key to helping you achieve efficiency. Here are a few factors you should consider:
- Technical Expertise: You need to make sure that the company has expertise in the domain that you want it to work for you.
- Industry Experience: The company also needs to have the best experience to understand your business needs.
- Communication Skills: Choose a partner with strong communication skills and a commitment to transparency and regular updates.
- Reputation and References: Research the vendor’s reputation and speak with their past clients to gauge their reliability and quality of service.
So if you are considering IT outsourcing as IT outsourcing startup development or even as an experience company, you are definitely heading in the right direction. It is a great strategy that can help you compete in the business arena effectively.
