Driving is one of the greatest privileges we have in the U.S. The ability to come and go as we please is a freedom that shouldn’t be taken for granted. Any crash or mistake that alters that freedom can have devastating consequences, extending far beyond the driver’s loss of privileges to an entire community forever impacted by tragic loss. This is especially true for a DUI or other impaired driving conviction.
For many drivers facing a conviction, a second chance is available through ignition interlock devices (IIDs). Ignition interlocks are a solution that allows compassion and accountability to work hand in hand. While the process can take time and varies by state, the road back to freedom is grounded in possibility and responsibility.
Intoxalock has been a leading national provider of ignition interlocks for nearly four decades. The Iowa-based company advances roadway safety by supporting drivers in need of a second chance offered through court and statewide programs. An Intoxalock IID is a breathalyzer installed in a vehicle that prevents the engine from starting if alcohol is detected. The device detects levels of breath alcohol concentration (BrAC) above the limit set by the driver’s state program.
The company’s in-car breathalyzers are available in 46 states with a service center network of over 6,000 locations across the country. The devices are tamper-resistant and certified by the National Highway Traffic Safety Administration (NHTSA).
Intoxalock ignition interlock devices help drivers move past their mistakes through second chances and drive lasting change for safer drivers, roads and communities. The company meets customers where they are by guiding them through one of the most stressful periods of their lives and removing the stigma by offering respect and minimal disruption. Intoxalock’s goal is to make returning to the road legally as straightforward as possible.
“Our mission is centered on helping people live and drive responsibly,” said Kathy Boden Holland, CEO of Mindr. “Our goal is to be the company people are glad they used and comfortable recommending to others.”
A High Standard of Performance
Intoxalock is not just the leading ignition interlock provider in the United States, but a pioneer in its industry. Back in 1988, the company, in partnership with Iowa State University, became the first to develop the alcohol detection fuel cell technology that set the industry standard used today. Since then, Intoxalock has helped over 1.2 million customers regain their licenses and driving privileges, consistently delivering a service that earns a nearly 5-star rating on Trustpilot.
The company’s IIDs are built with convenience and ease of use in mind through its one-button activation, fast warm-ups and simple blow pattern that delivers clear, accurate results. In addition to the ease of use, the devices are designed to deliver real-time alcohol monitoring data to a driver’s state program, maintaining ISO 9001 standards and NHTSA compliance.
Beyond its technology, Intoxalock’s success is driven by the quality of its support network. With a network of 6,000 service center locations across the country, Intoxalock is accessible to drivers, putting a service center within 15 miles of 90% of its customers. Additionally, many locations offer same-day installation appointments.
To further support its customers, the company offers 24/7 customer support that includes bilingual options, live chat, the Intoxalock mobile app, a self-service MyAccount portal and Knowledge Center web resource. Additionally, Intoxalock works with its trusted insurance partner, Breathe Easy Insurance, a high-risk insurance broker specializing in SR-22 and FR-44 certification, providing drivers with a full suite of tools to help them stay compliant and on track with their program.
“We have invested heavily in making our customer experience easier and more supportive,” explains Boden Holland. “Our nationwide network of service centers keeps installation and routine visits close to home, while flexible, affordable pricing with financial assistance in most states helps ease the burden during a difficult time.”
Dedication to Safer Roads and Fewer DUI Incidents
Intoxalock is a company committed to addressing the drunk driving epidemic in the U.S. According to NHTSA, one person dies every 44 minutes due to drunk driving on U.S. roadways. The epidemic is a major ongoing issue that can only be effectively addressed through drunk driving prevention.
The good news is that ignition interlock devices, like Intoxalock, have collectively stopped 5.7 million drunk driving attempts since 2006, but there’s still vital work to do. While Intoxalock’s IIDs play a critical role in reducing drunk driving numbers, the company’s passion for safer roads extends beyond their product line.
To broaden its reach, Intoxalock is partnering with innovative companies like Keepr, which offers alcohol monitoring outside of the vehicle through Keepr Alcohol Monitoring. Keepr also offers Keepr Drive, which takes the portable Keepr breathalyzer and pairs it with a vehicle through a relay system. This provides a powerful option for those who want to be proactive with their accountability, whether after completing a program or as a proactive step to avoid a future DUI or impaired driving charge.
Not only is the company focused on partnering with innovators in its industry, but it is equally committed to supporting responsible driving beyond technology. Intoxalock offers an annual scholarship program to college students who are passionate about raising awareness of the dangers of drunk driving in their local communities. The company launched the scholarship in response to the NHTSA statistic that 29% of young drivers (ages 15 to 20) who were killed in crashes had BACs of 0.01 g/dL or higher.
What makes Intoxalock unique is its team, a creative brain trust of innovators, developers, designers, engineers and industry leaders dedicated to helping customers believe that they can move forward in life. Everything they do is driven by a commitment to community safety and empowerment. The team continually works toward advancing roadway safety by removing obstacles to success through its pricing structure, dedicated support, accessible service and advocacy.
At its core, Intoxalock operates from a place of empathy for customers navigating their journey. The company recognizes that every driver’s situation is unique and ensures that customers receive respect, dignity and support to successfully complete their program.
While being convicted of a DUI or other impaired driving charge can feel like an impossible situation, Intoxalock is there to help drivers return to daily activities by offering an accessible and affordable option for a path forward.
