ECommerce

Amazon Launched a New Online Shopping Service in South Africa

Amazon has launched Amazon.co.za in South Africa.

Takeaway Points

  • Amazon has launched Amazon.co.za in South Africa.
  • The aim is to provide customers in South Africa with a new online shopping experience.
  • Customers can now download the Amazon Shopping App or visit www.amazon.co.za on desktop or mobile browsers.
  • Amazon also partnered with goGOGOgo, a South African non-profit organization.

What did Amazon launch in South Africa?

The e-commerce company Amazon announced on Monday that it has launched Amazon.co.za, a new online shopping service in South Africa. The aim is to provide customers in South Africa with a new online shopping experience.

According to the report, customers can now download the Amazon Shopping App or visit www.amazon.co.za on desktop or mobile browsers, and they can also discover and shop from a selection of local and international brands across 20 different product categories, take advantage of great prices, and enjoy same-day and next-day delivery.

Robert Koen, managing director of Amazon in Sub-Saharan Africa, said that they are happy to launch Amazon.co.za, that customers can count on Amazon.co.za for a stress-free shopping experience.

“We are excited to launch Amazon.co.za, along with thousands of independent sellers in South Africa. We provide customers with great value, broad selection—including international and local products—and a convenient delivery experience. From today, customers can count on Amazon.co.za for a stress-free shopping experience, fast and reliable delivery, access to 3,000 pickup points, 24/7 customer support, and easy returns. Customers will also enjoy free delivery on their first order,” Robert said.

Amazon.co.za Features

Amazon said that customers will receive status updates via WhatsApp so that they can track their order at every step of the way and will also enjoy free delivery on their first order, followed by free delivery for subsequent orders above R500 (about $27). Amazon.co.za offers hassle-free returns within 30 days via convenient options, including home pickup and self-drop, and customer support is provided via phone, email, and live chat, the report states. 

The online shopping service features a wide range of products across categories such as Consumer Electronics, Sporting Equipment, Toys, Home, and small Kitchen Appliances, including international brands such as Apple, Sony, HP, LEGO, Chicco, Maybelline, Pampers, Neutrogena, and Johnson’s. The store will also include popular local brands from independent South African sellers, including Amanda-Jayne, King Kong Leather, Masodi, and Tiger Lily, the report said.

Amazon Partners With goGOGOgo

Amazon also said that it has  partnered with goGOGOgo, a South African non-profit organization, offering customers the opportunity to package eligible products in handmade gift bags.

Jane Simmonds, Founder of goGOGOgo in a comment said “We are grateful for this wonderful opportunity to partner with Amazon to expand our reach and make a meaningful impact in promoting positive life opportunities and health outcomes for GOGOs and the children they are raising, often in difficult conditions. Through this partnership, Amazon recognizes the importance of our cause to support these extraordinary women in the vital role they play within their families and their communities around South Africa.” Jane said. 

According to Amazon, goGOGOgo is based in Johannesburg with projects across South Africa, and they are dedicated to building the capacity, skills, and knowledge of grandmothers, locally known as GOGOs.

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