The Social Relief of Distress (SRD) grant provided by the South African Social Security Agency (SASSA) continues to be a vital support system for millions of unemployed and financially vulnerable South Africans. Originally launched during the COVID-19 pandemic as a temporary relief measure, the SRD grant—commonly referred to as the “R350 grant”—remains active and has been extended, with payments now increased to R370 starting in 2025.
Understanding when and how to check your SASSA status and being aware of your upcoming payment dates can help ensure you receive your grant on time and without hassle. This guide will walk you through everything you need to know.
What is the SASSA SRD R350/R370 Grant?
The SRD grant is designed to support South African citizens, permanent residents, and special permit holders between the ages of 18 and 60 who are currently unemployed and do not receive any other form of income, grant, or UIF payment.
Due to inflation and the rising cost of living, the R350 grant was increased to R370 in early 2025. This adjustment was welcomed by many who rely on it for their basic monthly needs.
When Are the SASSA R350 Payment Dates?
SASSA typically releases payment dates each month. These dates can vary slightly, depending on your payment method (bank account, Postbank, retail outlets, or cash send services).
For example, May 2025 SRD R370 payments were scheduled between 26 May and 31 May. While SASSA does not have a fixed date for every month, they advise checking your status weekly for updates.
Once your application is approved, SASSA usually sends you an SMS or notification regarding your specific payment date. If you have a bank account linked to your SASSA profile, funds are typically transferred directly into it.
How to Check Your SASSA SRD Status
There are multiple ways to check the status of your R350/R370 grant application and confirm whether payment has been processed.
Online Status Check
Visit the official SRD website: https://srd.sassa.gov.za/sc19/status
Enter your South African ID number and the cellphone number you used during your application. After clicking submit, you’ll be able to see whether your application is approved, pending, or declined, along with your payment date if approved.
Via WhatsApp
Add the number 082 046 8553 to your contacts and send the word “Status” via WhatsApp. Follow the automated prompts to view your application result.
Using the USSD Code
Dial 1347737# from your cellphone. Follow the menu options to check your grant status. This method works even on feature phones and doesn’t require mobile data.
SASSA Call Center
You can also call SASSA directly at their toll-free number: 0800 60 10 11. Have your ID number ready, as well as your cellphone number, when speaking to a representative.
What Your SASSA Status Means
When you check your SASSA SRD status, you may encounter the following results:
- Approved : Your application has been accepted. A payment date will be shown.
- Pending : Your application is still under review. You should check again after a few days.
- Declined : Your application was not approved. The reason will be listed (e.g., alternative income source found).
- Referred : Your application needs additional verification, often due to ID or bank details issues.
If your application is declined and you believe it was in error, you are entitled to submit an appeal.
How to Appeal a Declined Application
To appeal a declined SRD application:
- Go to official website.
- Enter your ID number and cellphone number.
- Follow the instructions to submit your appeal.
Appeals must be lodged within 30 days of the status update. Make sure to provide any additional information or documentation that supports your appeal.
Common Reasons for Payment Delays
Several factors can delay your SRD grant payment, even after approval:
- Incorrect or outdated bank account information.
- Cellphone number used during application no longer accessible.
- System issues or identity verification delays.
- Public holidays or weekends falling close to scheduled payment dates.
To avoid delays, keep your personal information updated and check your status regularly.
Can You Change Your Banking Details?
Yes. If you’ve changed banks or want to switch from cash send to direct deposit, visit https://srd.sassa.gov.za and click on “How to change my banking details.” SASSA will send you a secure link via SMS to update your information. Ensure the ID number matches the bank account owner’s name.
SASSA Retail Payment Partners
If you don’t have a bank account, you can collect your SRD payment from these retailers:
- Pick n Pay
- Checkers
- Boxer
- Shoprite
- Usave
Simply wait for the SMS from SASSA confirming your payment is ready, and bring your original ID and registered cellphone to the store.
Final Thoughts
Staying updated on your SASSA R350 (or now R370) payment status is crucial for timely financial support. Always check your application and payment status regularly, especially around the end of the month. If there are any issues, act quickly by contacting SASSA, updating your details, or submitting an appeal if needed.
Checking your status only takes a few minutes, and it can help you avoid unnecessary stress or missed payments. Make it a habit and stay informed.
