Technology

10 Best WordPress Hosting Firms’ Support Ranked – 2024

Are you somewhat frustrated with the technical complexities of WordPress and with having no help in sight from your hosting, that had a very impressive sales pitch and were very happy to take your money but is (very) absent and unhelpful when you need them?

 Looking for proper (NOT GoDaddy and the like…) Hosting Firms that give you a hand when you need it with whatever you need, focusing on professional & effective assistance rather than “first tier” excuses? Then, you deserve to hear our 10 BEST WordPress hosting firms (ranked in 2024) list, which will take the guesswork out of the equation.

Website hosting is major in bringing your business to the next level and the level of support is a crucial aspect of any such service.

Therefore, we have an unbiased review of the 10 BEST WordPress hosting firms, their pros and cons, and our suggestions, too!

Best WordPress Hosting Firms’ Support (Top 10)

#1. WPWorld.host (Best WordPress Hosting)

WPWorld.host is a WordPress platform aiming to give fast, reliable, and secure hosting services tailored to WordPress websites. They’re a major uprising player and they simply over-deliver.

With a focus on WordPress optimization and a True-Cloud infrastructure, WPWorld.host aims to empower users with the resources they need to succeed in their online ventures. This hosting platform leverages cloud resources from industry leaders like Google and AWS, allowing seamless scalability based on the website’s requirements. Their support is available instantly via live chat and/or tech tickets and is only (yep) Engineer-based, aka “you actually get help” type of support. Friendly and professional at all times, and happy to dive into your WP site to troubleshoot issues or point you in the right direction to solving them.

Pros:

  • Tailored specifically for WordPress, ensuring optimal performance.
  • Efficiently scales resources based on the website’s requirements.
  • Provides reliable services with server locations worldwide.
  • Incorporates SSL, Free CDN, and daily backups for enhanced security.
  • Positive feedback from users, emphasizing smooth migration and satisfaction.
  • Reasonable pricing plans.

Cons:

  • WPWorld.host focuses exclusively on WordPress hosting so if you need complex apps (Drupal, self hosted servers etc) you might want to look elsewhere.

#2.MilesWeb

MilesWeb also offers a free 30-day WordPress hosting service that includes SSL certificates, website builders, and one-click installers. It offers different wordpress hosting plans. They use the Solid State Disks (SSD NVMes) on all of their servers. These storage spaces are the newest generation of storage disks that deliver fast performance to WordPress sites. Get a reliable control panel to manage your domains, FTP accounts and much more. 

MilesWeb also offers cheap wordpress hosting services, including 24/7 support, a free 30-day trial, and 99.95% uptime. Customer support is available through email, live chat and phone. 

Pros

  •         A user-friendly control panel.
  •         Expert-backed support.
  •         Free SSL certificate included in all their WordPress hosting plans.
  •         Free website builder inclusive in the plans.
  •         Free WordPress migration.
  •         30 day money-back guarantee.

Cons

  •         Free domain is limited to certain plans.

#3. Siteground


SiteGround is a reputable company that provides web hosting services. It is also known for providing reliable services and a decent level of customer support.

It provides several hosting services, including shared hosting, dedicated server hosting, and automated WordPress. SiteGround is committed to user-friendly hosting, as evidenced by the provision of cPanel and its custom-built control panel, called SiteTools.

Pros:

  • High-speed performance and reliable uptime.
  • Prioritizes website security with free SSL, daily backups, and proactive monitoring.
  • SiteGround’s support team is responsive and professional.
  • Provide tailored solutions for WordPress users, including automatic updates and a staging environment.
  • Intuitive interfaces, both with cPanel and SiteTools.

Cons:

  • Hosting plans may be expensive.
  • No mid-tier scalability options.
  • The entry-level plans have limitations for websites with large storage needs.

#4. Hostinger

Hostinger is one of the best web hosting companies famous for offering cheap and feature-rich hosting solutions. It was founded in 2004 and gradually grew to an international hosting provider.

Hostinger provides various hosting plans from shared, VPS, and cloud to individuals, small businesses, or enterprises. The h-panel allows users to manage various features of their hosting accounts, including file management, application installations, website migrations, and domain settings.

Pros:

  • Has affordable hosting plans for budget-conscious users.
  • LiteSpeed web servers are fast and efficient.
  • Hostinger provides free backup services, offering an added layer of security.
  • hPanel is designed to make it easy to manage their hosting accounts.
  • Certain hosting plans include a free domain name registration.

Cons:

  • Some users report that the hPanel control panel can be slow at times.
  • No phone support.

#5. Bluehost

Bluehost has been one of the most prominent web hosting companies offering their services since they started operating in 2003. It has grown to become one of the most popular and used hosting providers over time.

Bluehost is known for being reliable, flexible, and dedicated to providing hosting products. They also provide tailored hosting solutions for personal blogs up to enterprise-level projects.

Pros:

  • Association with WordPress ensures optimized performance for WordPress websites.
  • Bluehost’s 24/7 customer support, inclusive of responsiveness and effectiveness
  • Bluehost allows users to scale their hosting resources easily
  • Many hosting plans have a free domain name for the first year.
  • Prioritizes website security by providing features such as SSL certificates and SSH access.

Cons:

  • Some users find the hosting renewal prices to be slightly higher.
  • Certain features, such as website backups and site migration, may involve additional fees.

 

#6. HostGator

HostGator is a Houston-based web hosting company founded in 2002 by Brent Oxley.

HostGator provides different hosting options, such as shared, cloud, VPS, and dedicated servers. HostGator offers a 99.9% uptime guarantee so that the users’ websites are usually available to visitors.

Pros:

  • Offers hosting plans at competitive prices accessible to individuals and small businesses.
  • Has a user-friendly interface with an easy setup and a cPanel interface.
  • Provides hosting options, from shared hosting for small websites to dedicated servers.
  • Customer support is available 24/7.

Cons:

  • Some users have reported aggressive upselling tactics during the signup process.
  • Some users have stated issues with server speed and performance during peak times.
  • The initial discounted rates for hosting plans may increase upon renewal.

#7. WPX.net

WPX.net is a web hosting company focusing primarily on high-performance WordPress hosting services. Terry Kyle and Georgi Petrov Founded it in 2013.

WPX.net offers fast and reliable hosting services, using its CDN to improve the website speed. All hosting plans also feature free SSL certificates by Let’s Encrypt for secure data transfer.

Pros:

  • Has high-speed hosting, providing excellent performance for WordPress websites.
  • The customer support team is responsive, skilled, and available 24/7.
  • SSL certificates are included for free, ensuring secure data transmission.
  • Implements robust security measures, including DDoS protection, Two-Factor Authentication, and malware removal tools.
  • Plans are optimized specifically for WordPress.

Cons:

  • Focuses exclusively on Linux-based hosting, and no Windows hosting options are available.
  • Phone support is not available.
  • Some users may find WPX.net’s plans slightly more expensive than other providers.

#8. Pressable

Pressable stands out as a highly specialized WordPress-oriented web hosting service, which is quite popular for its managed WordPress hosting plans.

Pressable is owned by Automattic, the same company that owns WordPress and serves only users of this blog service. It offers automatic daily backups, allowing users to restore their websites to a previous state if needed.

Pros:

  • specialization in WordPress hosting
  • provides free SSL certificate and CDN for better website security
  • Automatic daily backups prevent data loss or issues.
  • The staging feature is valuable for testing changes without affecting the live website.
  • Jetpack security tool adds an extra layer of security to WordPress websites.

Cons:

  • Does not sell domains, and users must go to a separate registrar for domain registration.
  • Hosting is done on Pressable’s WP Cloud platform.
  • Doesonly offers email account services as per the provided information.
  • Phasing out phone support

 

#9. Pantheon.io

Pantheon.io provides web hosting services, particularly focused on managed cloud platforms.

Pantheon.io uses a multi-tenant, containerized architecture to run on a managed cloud hosting platform. It means that servers hosting websites on Pantheon are isolated from each other, making them prone to problems on shared hosting platforms.

Pros:

  • Hosting solutions are scalable and suitable for websites of all sizes.
  • The platform is known for its quick page load times and high uptimes.
  • Multiple layers of security features
  • The structured DevOps workflow aids in efficient development, testing, and deployment.
  • 24/7 customer support is available for your needs.

Cons:

  • hosting plans might be more expensive than other providers
  • Some users may find Pantheon’s platform more technical and complex.
  • Focus on performance and scalability might result in fewer features than other hosting providers.

#10. Rocket.net

Rocket.net is a managed WordPress hosting platform with features and optimizations designed to improve performance and security.

Rocket.net is a managed WordPress hosting solution that simplifies the hosting process for associated users. Also, the primary focus of this platform is to ease hosting complexities.

Pros:

  • Prioritizes performance with features like a global CDN and automatic caching.
  • It includes a web application firewall and DDoS protection
  • Provide a user-friendly experience with a simplified dashboard.
  • Automatic management of WordPress core, theme, and plugin updates
  • Offers scalability with varying traffic levels.

Cons:

  • Some users may find Rocket.net’s pricing relatively higher than that of other hosting providers.
  • Tailored specifically for WordPress websites, limiting compatibility with other CMS platforms.
  • Has fewer advanced features than other hosting solutions.

#11. DreamHost

DreamHost provides web hosting and domain registration services that have been operating since 1996.

It is known for its approach to open-source software and has a reputation on the market. It offers several hosting options, including shared hosting, VPS (Virtual Private Servers), cloud hosting, or dedicated servers.

Pros:

  • Has a long-standing reputation in the industry
  • and offers various hosting solutions catering to different needs and preferences.
  • 97-Day Money-Back Guarantee
  • actively supports open-source projects and communities.
  • Easily upgrade hosting plans or move to more powerful solutions

Cons:

  • does not use the traditional cPanel interface
  • Limited Live Chat Support Hours
  • Some users may find DreamHost’s pricing structure slightly different from that of other hosting providers.
  • No Windows Hosting.

Final Thoughts: Which Is The Best WordPress Hosting Firm?

In conclusion, you briefly learned the 10 best WordPress Hosting Firms Support in 2024, but who is the best?

Our suggestion: WPWorld.host as it offers 24/7 Engineer support (no specific time zones and widely available), no outsourcing services, no ‘first tier” support that doesn’t actually help, SSL, CloudFlare, daily backups, True-Cloud infrastructure, and even a reasonable cost. It’s almost an ALL-IN-ONE package.

However, depending on your needs and requirements, your choices may vary. We hope this guide was useful in helping you find the best WordPress Hosting Firm Support for you!

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