Workplace technology should be beneficial for both employers and employees


Before the pandemic, various studies revealed that 50% of large employers used non-traditional monitoring techniques. These workplace  techniques improved during the pandemic era as the business sought to monitor worker engagement off the office premises. Algorithmic management in call centers in warehouses has made work more grueling, stressful, and dangerous. Such technologies have risks to civil liberties, autonomy, and worker privacy.

  • A humanistic approach

Advanced and straightforward technologies contributed to the development of the world in the last few years. They maintained and enhanced work opportunities, assured the new normal for the work-life balance, and enabled flexibility in the work arrangement. These technologies may improve the worker’s productivity and even make it worse. However, more research is required to improve the socioeconomic status of the people.

There are two sides to the same coin. In the present situation, to compete internationally and contribute to the fair future of business, business heads like chief executives, human resources, technology, and information officers, along with general counsel, must work in tandem to ensure that the workplace technology is implemented with a human-centric approach. It must be beneficial for employees as well as an employer. By encompassing workers in the procedure to implement and identify workplace technology, business leaders may increase trust in the new technology and enhance employee retention and involvement in addition to cost reduction and productivity.

  • Co-design workplace technologies

There are various strategies employers may use to give employees more agency when using workplace technologies. First, labor unions and employers must create technology implementation strategies. Some business leaders may not consider labor unions as a partner in adopting and exploring new technologies. However, the time has come for business leaders to understand the significance of trade unions and their roles in business operations.

More and more governments across the globe are creating policies to legalize the involvement of workers in business operations. As a result, employers must understand the increasing role of workers in their operations. Technology may make jobs more inclusive, and unions are prepared to pursue the co-creation of these technologies and their proper implementation. Remember that plans with workers, employers, and technology vendors have become the need of the hour. The outcome is better for employers and workers when the modification is negotiated. Experts are seeing this activity grow because the power and prevalence of workplace technology are increasing.

  • Including educators and vendors

Profit making is not the only aim of business leaders. Technology vendors have an increasing role to play in ensuring the welfare of individuals through the technologies they create. Employers may train public interest technologists with training workers who require on-site training. These will maximize the benefit of the technologies they are using while minimizing the risks like avoiding biases, public relation misstep, privacy woes, and so on.

To ensure human-centric technology utilization at the workplace, business workers and leaders must work together. Using tools such as participatory and Co-design technology assessment, public interest experts have successfully implemented human-centric technologies across civil society industries and governments. With the improved relationship between workers and employers, employment and labor policies at the state, local, and federal levels are all made possible with the proper implementation of human-centric technologies.

Wellness and a human-centered understanding of the workplace have become the need of the hour. In the modern age, it has become a crucial ingredient that helps build the best future in the workplace. More so, technological innovations across the globe must be utilized so that workers can understand what is expected of them. Artificial intelligence and robotics have become the need of the hour. More and more workers’ training is necessitated to understand business operations better.

By incorporating advanced technologies into the workplace, more profits can be gained. These technologies are not only for profit making but also for streamlining operations. They will contribute to employer and employee capability. They will make business goals more engaging and increase their global reach in the times to come. By scheduling predictability, ensuring safety, and bringing satisfaction and efficiency, a lot can be done with the help of the correct technology and applications. To understand more about these, you may use the Internet and read articles related to workplace technology.

Workplace technology is for everybody. All people feel that it is for augmenting the employers’ profit, but it is not. The bosses must ensure that the technologies serve the public good and benefit all sectors of society. To end the economic stresses of the 21st century, more and more integration between workers and employers is required. Technologies to help employees and employers can make a massive difference in the profit generation of the venture. Better work engagement after the pandemic is necessary. It is important that there is sync and balance between the employers and employees when you want the desired results.

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