WNS Integrates Its Unified Analytics Platform with Amazon Bedrock to build scalable industry-specific generative Artificial Intelligence (AI) Solutions.
Takeaway Points
- WNS Teams Up with Amazon Bedrock for Scalable Industry-Specific AI Solutions.
- Customers can now use Amazon Bedrock LLMs to perform some of WNS’ current Gen AI use cases.
Why did WNS Team Up with Amazon Bedrock?
WNS (Holdings) Limited, a leading provider of global digital-led business process management (BPM) solutions, on Monday announced WNS’ Unified Analytics Platform (UAP) integration with Amazon Bedrock, a fully managed service that makes foundation models from leading AI companies available through a single application programming interface.
Through this strategic integration, UAP will be able to access high-performing AI foundational models through AWS’s serverless architecture, build customized domain use cases, and deploy the same at scale in the client environment, WNS said.
Keshav R. Murugesh, Group CEO, WNS, said in a comment that “WNS’ Gen AI pipeline is expanding across sectors as we continue to “co-create” with our clients and bolster our industry-specific solutions. The combination of our deep domain expertise and Gen AI capabilities is resonating well with our clients, helping WNS deliver solutions at the intersection of human intelligence and artificial intelligence. The collaboration with Amazon Bedrock is a significant step forward in helping facilitate the seamless integration of our Gen AI solutions into client environments.”
Customers can now use Amazon Bedrock LLMs to perform some of WNS’ current Gen AI use cases, such as recovery opportunity identification, vehicle damage severity assessment, clinical summarization, sentiment analysis, and advanced information extraction, the company said.
About WNS
WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally led transformational solutions with over 600 clients across various industries. WNS delivers an entire spectrum of BPM solutions, including industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of June 30, 2024, WNS had 60,513 professionals across 64 delivery centers worldwide including facilities in Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, Turkey, the United Kingdom, and the United States.
About Amazon Bedrock
Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities you need to build generative AI applications with security, privacy, and responsible AI. Using Amazon Bedrock, you can easily experiment with and evaluate top FMs for your use case, privately customize them with your data using techniques such as fine-tuning and Retrieval Augmented Generation (RAG), and build agents that execute tasks using your enterprise systems and data sources. Since Amazon Bedrock is serverless, you don’t have to manage any infrastructure, and you can securely integrate and deploy generative AI capabilities into your applications using the AWS services you are already familiar with.
