Business news

Well-Known fixes to resolve “Verizon Email not working” problems

If you try to access your Verizon account through a computer, Android, or iPhone then you will face Verizon Email Not Working issues. Usually, this happens due to poor internet connection, incorrect login credentials, invalid server settings, hacked accounts, and many more. Thus, users are unable to send or receive emails using a Verizon email account, when this problem occurs. In this article, we will come to know about various ways that can help you to fix this problem on your system. 

Solutions to fix “Verizon Email not working” issues 

Given below are the methods that will help you to fix this problem as early as possible. Without skipping any one of them, go through it:   

Methods 1: Reset the Verizon mail password 

If you are unable to log into your account and find the problem then this usually happens due to wrong login credentials. To resolve this issue, you need to reset the password and then try to log in again by using a new password. Follow the steps:

  • Open the browser and type
  • Next, tap on Forgot your info button
  • Now, enter your user id or Verizon phone number
  • After that, hit the “Continue” button
  • Now, choose the recovery mode
  • Once you received the code, enter the required field
  • At last, enter the new password and click “OK”

After following all these steps, you can sign in to your account by using a new password. 

Method 2: Clear the Browser 

The “Verizon Email Not Working” error message can also appear on your browser due to cache or cookies problems. So, to access your account properly you have to delete your browsing history, cache files, and cookies. Follow these steps to do so:

  • Open Google Chrome > tap “Menu” > Go to “Settings” > hit on “security and privacy” and then click the Clear Browsing data button
  • Once done, tap on the “Clear Data” button  

Method 3: Check the firewall settings 

Due to installing firewall and antivirus software, you cannot log into your account successfully. Even though you can’t send or receive emails as these programs block the Verizon secure URL. To prevent this case, you need to disable the firewall and other types of security programs. 

Method 4: Check Server Settings 

For Verizon email, you need to check the server settings, if the email is not working on apple mail, Outlook, or any other third-party apps. Mostly, it has been found that the email settings are incorrect. You need to check the settings:

SMTP Server Name –

Port No. 465

SSL: Yes

POP 3 Server Name – or

SSL: Yes

Port No. 993

IMAP Server Name – or 

Port NO. 995

SSL: Yes

Method 5: Update the Browser 

This problem can also be occurred due to an outdated browser. So, you need to update the browser by following the steps:

  • Open your browser and hit the menu button
  • Here, go to the help section and then tap on “About Google Chrome
  • If there is any update, then automatically it will be updated 

Method 6: Check the Internet Connection 

Because of a poor or weak internet connection, you cannot access your Verizon email account.  To do so, make sure that the device is connected to a strong network. Otherwise, the issue can persist continuously. On the smothering hand, to enhance your internet connection speed, you need to contact “Internet Service Provider”.  

Procedures to solve Verizon email problems on iPhone 

1. Use valid login credentials 

To access the account, always use the correct username and password. In case, if you forgot the password then reset it and again log in by using a new password.

2. To access Verizon use another device 

By using another device you can try to access your account. If it works then the problem is that iPhone is not compatible with Verizon. 

3. Ensure device connectivity 

You cannot access your email account unless your phone is connected to the internet. So, make sure that the internet is running at a good speed. In case, if the device is connected to the best network but still you cannot access your email account then simply you need to reset the network settings. For this, follow the steps:

  • Go to “Settings” 
  • Next, tap on the “General” option 
  • And then,  hit the “Reset” button 
  • At last, click “Reset Network Settings” 

4. Reset Mail Notification Settings 

If you are receiving new emails without any notification then you need to check and verify your mail notification by following the steps:

  • First off, access “Settings” > click “Notifications” > go to “Mail”
  • And last, choose your email account and check the notification settings to whether it is on/off 

5. On iPhone, check mail settings 

To open the mail account without having any problems, you need to enable the valid mail settings. To do so, go to “Settings” and then tap the “Password and Accounts” option. 

Ways to access my Verizon email account 

If you are finding ways to access your Verizon email account then follow these steps:

  • Go to the Verizon official website
  • Next, tap Sign in > Sign in to My Account
  • Now, type the user ID or mobile number and password 
  • And then, tap the Sign In option
  • Once done, you need to answer some of the questions
  • Lastly, hit “Continue”  


Overall, this guide provides you with complete details to solve the “Verizon Email Not Working” issues. After following the above solution, if you still face Verizon Email Problems then you need to contact the Email Support team. 


To Top

Pin It on Pinterest

Share This