Artificial intelligence

Unifying Observability, Automation, and AI: ScienceLogic’s AI Platform Delivers the Future of IT Operations

ScienceLogic’s AI Platform Delivers the Future of IT Operations

IT operations are at a crossroads. As hybrid and multi-vendor environments expand and digital services become more interconnected, complexity has become the single most significant barrier to innovation. Traditional monitoring and management tools can no longer keep up with the pace of change or the pressure to deliver flawless digital experiences at scale.

That’s where ScienceLogic steps in. With its AI-driven platform, the company is helping organizations move beyond reactive IT toward a more autonomous, outcome-driven operating model where intelligence, action, and resilience converge to power faster, more confident decisions. 

At this year’s Nexus Live customer conference, ScienceLogic unveiled the next evolution of that vision, a reimagined portfolio of offerings within the ScienceLogic AI Platform: Skylar™ One, Skylar™ AI, Skylar™ Automation, and Skylar™ Compliance. Far more than a rebrand, the enhanced Skylar portfolio marks a strategic shift toward unified, agentic operations designed to meet the needs of organizations in an increasingly AI-driven world. 

By unifying observability, automation, compliance, and AI on the ScienceLogic AI Platform, ScienceLogic is helping IT teams turn complexity into clarity, resolve issues faster, build greater resilience, and accelerate innovation across the enterprise with trusted, explainable intelligence that aligns technology decisions to business impact.

Here’s how each solution plays a distinct role in turning that vision into reality:

Skylar One: Unified, Service-Centric Observability

At the foundation of the ScienceLogic AI Platform, Skylar One delivers unified, service-centric visibility across hybrid and multi-vendor environments. Formerly known as SL1™, it connects fragmented tools and data silos into a coherent operational view, dynamically mapping relationships between infrastructure, applications, and business services to accelerate root-cause analysis and impact-based prioritization.

Deployed across on-premises, cloud, SaaS, or hybrid models – including multi-tenant and FedRAMP/DoDIN-compliant deployments – Skylar One also features Skylar One Studio for fast, customizable integrations that close the “last-mile” visibility gap. By consolidating previously siloed monitoring, analytics, and automation tools, operations teams gain faster more actionable insight into service health while reducing manual effort.

Real-world results underscore its impact: a U.S. Department of Defense customer cut operations and maintenance costs by 20–30%, while an MSP boosted NetOps visibility and raised its Net Promoter Score by 50%. 

More than just another monitoring tool, Skylar One forms the operational foundation for AI-driven insights, intelligent automation, and compliance, helping organizations move from reactive firefighting to proactive service-aware operations tied to business outcomes.

Skylar Automation: Low-Code/No-Code Orchestration

Skylar Automation (formerly PowerFlow™) is the orchestration and workflow component that connects insights generated by Skylar One with downstream systems such as ITSM, CMDB, collaboration apps, and cloud platforms and enables closed-loop, policy-governed automation from detection to resolution. 

The result: true closed-loop automation, from detection to resolution — with guardrails that ensure every automated action is explainable, auditable, and aligned to operational and business intent.

With its low-code/no-code builder, IT teams can visually design workflows and integrations without deep coding. Out-of-the-box SyncPacks for systems such as ServiceNow, Slack, and Microsoft Teams accelerate deployment, while a scalable architecture ensures reliability in large production environments.

By automating common remediation workflows, such as generating tickets, engaging chat channels, updating CMDBs, or triggering remediation scripts, Skylar Automation eliminates manual handoffs and reduces Mean Time to Repair (MTTR). Embedding orchestration directly into the observability stack keeps IT moving, adapting to every environment with both supervised and policy-aware execution.

Through this integration, Skylar Automation helps IT organizations shift from “alert → escalate” to “insight → automated action” with confidence and transparency without sacrificing control or accountability.

Skylar AI: AI-Driven Intelligence and Agentic Operations

At the intelligence layer of the ScienceLogic AI Platform, Skylar AI powers the shift from reactive to predictive IT operations. Building on deep observability and automation, it brings correlation, prediction, and proactive remediation together, enabling the vision of truly agentic IT.

It includes Skylar Analytics for unsupervised prediction and detection, and Skylar Advisor for verifiable and trusted plain-language guidance and safe, executable actions to reduce MTTR and support human-in-the-loop decision-making.

And because it integrates seamlessly with third-party AI frameworks, organizations maintain transparency, governance, and trust while scaling automation safely. 

With Skylar AI, ScienceLogic is giving IT systems the intelligence to act; not just observe. It’s the bridge to an era where AI-driven operations eliminate friction, accelerate decision-making, and unleash innovation so teams can focus on higher-value work.

Skylar Compliance: Resilient, Compliant, and Secure Operations

Rounding out the ScienceLogic AI Platform, Skylar Compliance (formerly Restorepoint™) delivers centralized backup, recovery, and policy enforcement across multi-vendor infrastructures, ensuring resilience and minimizing downtime.

It centralizes configuration management and automates compliance auditing, reducing downtime risks and eliminating the manual effort of maintaining device backups or preparing for audits. With real-time monitoring of configuration drift and one-click rollback capabilities, teams can quickly recover from manual configuration errors and maintain consistent policy adherence.

Customers are already seeing measurable results. A global aerospace manufacturer reduced audit preparation time by 93%, while a leading U.S. investment bank automated backups across 1,000s of network and security devices, ensuring vendor-recommended configurations and rapid recovery when needed.

In an era defined by regulatory scrutiny and operational complexity, Skylar Compliance provides the confidence and control enterprises need to stay secure, resilient, and always ready – audit-ready by design.

Analyst Recognition

ScienceLogic’s leadership in guiding customers toward intelligent, automated operations is validated by industry analyst recognition. ScienceLogic was recently named a Leader in AIOps in the Forrester Wave™ AIOps Platforms, Q2 2025, and recognized in the 2025 Gartner® Magic Quadrant™ for Observability Platforms. 

Powering the Next Era of IT Operations

The convergence of hybrid cloud, multi-vendor ecosystems, and AI-driven automation is reshaping how IT must operate. In this new landscape, tool sprawl and manual processes simply can’t keep pace. What organizations need is a unified foundation, one that connects insights to action, builds resilience into every layer, and sets the stage for responsible autonomy.

The Skylar portfolio delivers precisely that. By uniting observability, automation, intelligence, and compliance under the ScienceLogic AI Platform, IT leaders can anticipate issues, act faster, and operate with confidence.

With ScienceLogic, forward-thinking teams can transform IT from a reactive cost center into a catalyst for innovation. By turning complexity into clarity and powering intelligence that accelerates, IT organizations can unify their data, orchestrate workflows, and infuse intelligence into every decision – aligning intelligence to outcomes.

For organizations ready to modernize IT operations without adding complexity, ScienceLogic provides a clear path forward—built for scale, trust, and continuous change.

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