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Top 5 NEMT Software for Small Transportation Providers


NEMT software allows fleet operators to optimize transportation services by providing routing, scheduling, and billing management tools. 

While the market nowadays is flooded with NEMT software providers, finding a trusted and reputed company is challenging. 

Small NEMT businesses often struggle to find one as they have a limited budget. 

Based on customer reviews and ratings, we have curated a list of the top 5 NEMT software for small transportation providers. Businesses can compare and find which one suits the best for their company.

1. Tobi Cloud 

 Tobi Cloud is a one-stop solution for all your NEMT needs. From scheduling trips to routing to billing and reporting, the software does it all.  

Tobi has additional modules that you can use to enhance your passengers’ service quality. 

Moreover, it offers a Driver app that lets you track and monitor vehicles in real-time, helps in efficient routing/mapping, and adds stops and passengers even after the ride is scheduled. 

Whether you’re a newly established transportation service or an existing transit agency seeking to enhance performance and integrate modern technologies, Tobi can cater to all your requirements.

2. TripSpark 

TripSpark is a NEMT software company that provides a comprehensive range of transit management solutions. Their software suite covers everything from planning, scheduling, dispatching, and real-time passenger information systems, to billing and reporting tools. 

The company serves transit agencies of all sizes, from small rural communities to large urban transit systems. They offer customizable solutions that can be tailored to the specific needs of each transit agency. 

TripSpark aims to improve the efficiency and reliability of transit services while enhancing the passenger experience. With over 20 years of experience in the industry, TripSpark has established a strong reputation for delivering innovative and high-quality transit solutions.

3. RouteGenie 

RouteGenie is a cloud-based software platform that helps businesses optimize their last-mile delivery operations. By leveraging advanced algorithms and machine learning, RouteGenie enables enterprises to plan and execute their delivery routes more efficiently, reducing operational costs and improving customer satisfaction. 

The platform offers real-time route optimization, dynamic dispatching, fleet tracking capabilities, and features such as customer notifications and delivery confirmations. 

RouteGenie can be integrated with existing transportation management systems and customized to meet individual businesses’ specific needs. Overall, RouteGenie provides a comprehensive solution for companies looking to streamline their last-mile delivery operations.

4. TripMaster 

 TripMaster is a software solution for managing paratransit and non-emergency medical transportation (NEMT) operations. It is designed to be user-friendly, cost-effective, and efficient. 

TripMaster is known for its industry-leading scheduling and distribution capabilities. The software includes a range of features such as automated scheduling, custom reporting, integrated voice response, mobile solutions, and an automated vehicle locator. 

CTS Software, the provider of TripMaster, offers complete auditing support, cost control, workforce, vehicle resource management, route management, statistical reporting, computer-assisted scheduling, electronic billing, and many other features. 

5. MediRoutes

The cloud-based software application known as MediRoutes is designed to help Non-Emergency Transportation Providers easily schedule, book, dispatch, and bill their services. 

MediRoutes utilizes cutting-edge mobile device technologies to provide optimal services. With MediRoutes, scheduling, and booking trips is made easy through its state-of-the-art tools, allowing for online call taking, import brokerage trips, or direct entry of on-demand trips. The application also supports reservations for recurring trips, known as calendar or subscription trips.

Optimized scheduling is a crucial feature of MediRoutes, taking into account patient requirements, such as ambulatory, wheelchair, or stretcher needs, as well as appointment times, transport vehicle capacity, drive time, and funding source requirements or limitations. The schedule created by MediRoutes ensures that passengers arrive at their appointments on time while the transportation provider generates the maximum revenue with the least cost possible.


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