Outsourcing your business’s computer and IT support can be a smart move for small businesses that don’t have the time, money, or resources to maintain an in-house IT department.
But with so many companies of all sizes turning to outside sources for their computer and IT support needs, plenty of options exist. Today’s business outsourcing marketplace offers more options, from cloud-based services to managed third-party vendors than ever.
Here are some benefits of outsourcing your business computer and IT support to focus on what matters most—growing your company and serving customers.
1. Helps You Focus On What Matters Most
Businesses of all kinds, sizes, and industries are increasingly turning to outsource for their IT needs. This is because, at its core, the practice is about offloading overly burdensome, expensive, or resource-intensive tasks and refocusing on what matters most for your business.
When you outsource your IT, you can focus on your core competencies as a company and scale your computer operations appropriately for your business’s current needs, whether a few hours a week or around-the-clock coverage.
Outsourcing allows you to have the right resources at hand and frees up internal resources for higher-value tasks.
2. Allows You To Scale Up and Down as Needed
As your company grows, you might need to increase capacity, add new systems, or hire new employees.
Outsourcing your IT allows you to scale up or down your computer operations without hiring new staff. This is especially helpful if you’re in a growth phase, where hiring the right employees can be a time-consuming, tedious process.
An outsourcing vendor can provide on-demand support, including additional computer systems, network infrastructure, data storage, and software management. You can also use this type of contract to test a new vendor or technology before implementing it as an ongoing solution.
3. Boosts Productivity for Your Employees
Engaging with a third-party managed services provider (MSP) means you no longer have to worry about managing your computer infrastructure. This frees up internal resources and boosts productivity for your employees by removing a task that takes up too much of their time.
For example, employees can spend less time dealing with minor issues and focusing more on strategic initiatives. This can result in increased productivity for your entire team.
4. Save Time and Money
Outsourcing your IT lets you offload work that takes up too much of your internal resources. This frees up time, allowing you to focus on higher-value activities, including strategic initiatives and customer-facing tasks.
It also saves you money because outsourcing costs are typically calculated as a percentage of your total operating budget. As your company grows, you can adjust the percentage spent on outsourcing without adjusting the overall budget.
5. Increase Business Continuity and Resilience
IT outages, natural disasters, or other unplanned events can wreak havoc on your business. However, outsourcing your IT support gives you peace of mind that your business is prepared for these disruptions by having a plan.
You can also outsource data storage, which increases business continuity by providing a secondary site for your critical data. This ensures that your data is recoverable even if an employee accidentally deletes data or your company suffers an internal disaster.
Wrapping It Up
The most important benefit of outsourcing your business computer and IT support is that it allows you to focus on what matters most for your company.
For small businesses, managing core IT functions takes away from key business operations like sales and customer service. However, outsourcing your IT allows you to focus on expanding your business and strengthening customer relationships without the headache of managing computer systems.