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Artificial intelligence 17 Sep 2026Why AI Customer Support Fails Without a Knowledge StrategyAI is entering customer support at a remarkable pace. Support teams are already using it to answer routine questions, summarize tickets, route conversations, and assist human agents. However, the quality of those answers depends on the information AI can access.…7 min · Read
- Latest News 15 Jul 2026The Rise of Investment Scam Websites: What Victims Can Do When Their Funds Become Inaccessible4 min · Read
- Latest News 26 Nov 2025New Personal Injury Laws in Ontario: What Victims Need to Know in 20253 min · Read

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More executive interviews

Founders, CEOs and technology leaders talk about what they build, how they fund it, and where AI, finance and data are taking their industries next.

Shane Morand

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Shane Morand

Shane Morand on AI Avatars: Why MLM Leaders Keep Paying for AI and Getting Nothing Back

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Simon Heath

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Simon Heath

How Businesses Can Approach AI Security Without the Technical Jargon: Interview With Simon Heath of The Final Step

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Srujana Sree Bathineni

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Srujana Sree Bathineni

Why Enterprise AI Stalls After the Pilot: Srujana Sree Bathineni on Building AI That Delivers

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Benjamin Sarquis Peillard

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Benjamin Sarquis Peillard

Cap Founder Benjamin Sarquis Peillard on Stablecoin Yield, Onchain Private Credit and Financing the AI Infrastructure Boom

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