Survey results show high satisfaction with CoinLoan


August 9, 2022, Tallinn: The findings of CoinLoan’s survey indicate that investors, in spite of recent market challenges, remain optimistic about the future of crypto. Customers were asked to rate their satisfaction with CoinLoan’s services, such as lending, interest accounts, security, and customer service.

 Based on the data collected, CoinLoan found the following:

  • There is a 74% satisfaction rate for CoinLoan’s lending system.
  • Interest accounts are rated 83% customer-satisfactory.
  • A satisfactory rating of 83% is given to its interest accounts.
  • In terms of security, CoinLoan’s standards are rated 92% satisfactory.
  • CoinLoan’s customer support has a 78% satisfaction rate.

Aside from CoinLoan’s instant loan processing, respondents were most drawn to the ability to repay loans using a variety of assets.

CoinLoan continues to be trusted despite current market conditions, according to the overwhelmingly positive feedback from its clients.

Alex Faliushin, CEO of CoinLoan, commented on the survey results: “We are always looking for ways in which we can improve the user experience of our customers, and these survey results are a fantastic indication that our hard work is paying off. Even as this industry suffers some growing pains, CoinLoan stands as an example of what sustainable growth in the right direction can look like.” 

With a focus on maintaining customer trust in the crypto industry as it grows and evolves, CoinLoan has recently established partnerships with cryptoasset risk management company Elliptic and cybersecurity firm Blaze Information Security

With these partnerships, CoinLoan proves its commitment to its customers. To continue meeting and exceeding their needs, it plans to develop and expand its offerings.

Editorial contacts:

John Norris / Emma Dodds

Moonlight IQ


Tel: +44 (0) 20 7250 4770

About CoinLoan

CoinLoan is an EU-licensed crypto business that started as a project in 2017. Its platform offers Instant Loans against cryptoassets, Interest Account in crypto, and Crypto Exchange. These services are rendered both to individuals and corporate entities with the exceptions as required by the applicable laws. We provide our clients with the highest security standards and insurance on assets, allowing both corporate and private customers to benefit from the highest levels of protection.

Its highly-competitive loan and APY rates, transparent pricing, and 24/7 human customer support service have resulted in high customer retention and satisfaction. CoinLoan’s platform allows swapping and managing a comprehensive and growing range of cryptocurrencies, including its native token and fiat currencies.

The company is focused on continuous innovation through state-of-the-art technology and partnerships, bringing customers constant improvements and possibilities within the crypto world.

For more information, please visit us at

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