Entrepreneurs

Startup Guidance: Chad Price of North Carolina’s Mako Medical Explains How to Become an Excellent Employer

MAKO Medical Laboratories made Forbes’ inaugural list of America’s Best Startup Employers for 2020. Led by CEO Chad Price, the healthcare diagnostic laboratory helps people take charge of their wellness with fast and accurate test results. 

Since the start of the COVID-19 outbreak, the company has expanded its staff from 350 employees to more than 1000. The move has enabled MAKO Medical Laboratories to help in the ongoing battle against the virus by partnering with governmental bodies and also offering innovative testing and research.

Presented by Forbes and Statista Inc., the award highlights how the brand is leading the way when it comes to supporting team members. You might say that Chad Price is an expert when it comes to being an exemplary employer. With that in mind, let’s delve into some of his top tips for entrepreneurs looking to build a team. 

Ensure You Have Strong Values 

First things first, every successful business needs to have strong values. When you’re building a team, it’s important to ensure that you’re all on the same page. At MAKO Medical Laboratories, we make our values the core of everything we do. That means ensuring that we offer speedy and efficient testing while being 100% transparent with our customers. Ensuring that this is the driving force behind all of our decisions means that we always have a clear perspective on where we want to be in the future. 

When it comes to hiring new team members, it’s important to share this vision with them. We go to great lengths to find talented individuals who have the same values as we do. That way, we can be certain that they are a good fit for the brand and will represent the MAKO Medical Laboratories ethos well too. 

Offer Continual Growth Opportunities 

Nobody likes to feel as though they are stagnating. When you see talent within your ranks, it’s important to nurture it. That means offering both personal and professional growth opportunities at all times. Here at MAKO Medical Laboratories, we have seen excellent growth over the last year. Our team has grown exponentially, which means that we’ve been able to open up countless more positions. This transformation is great news for hard-working employees. Whenever there is a chance to support staff in their career goals, we take it. 

Of course, there are many ways in which you can implement this. For example, you might want to offer education opportunities to your team members, promote from within your company, or have a mentoring scheme. It’s worth taking the time to figure out what you can offer your employees and how it will help them move forward. 

Focus on Employee Satisfaction 

Happy employees are productive employees. At MAKO Medical Laboratories, we see our team as one huge family, and we strive to make sure that everyone is satisfied. There are plenty of ways that we support our staff from setting up community initiatives to offering excellent benefits to all. We have a high level of satisfaction across the board, but this is by no means something that we take for granted. 

One of the simplest ways that you can ensure your staff are content is by checking in with them. Allowing your staff to give you critical feedback could make a big difference when it comes to how they feel working within the company. After all, the more you understand about their experiences, the better you can tailor them to suit their needs. You might want to hold meetings where staff can voice their opinions or gain anonymous feedback. 

Support Staff Members’ Health 

It goes without saying that health should always be a top priority. When you’re responsible for staff members, you should be looking out for their wellness at all costs. That may mean offering them a great healthcare package, for example, but you can delve deeper into this area. Creating an initiative to support staff’s mental health is another excellent idea. Often enough, employees feel that they can’t speak up when they are struggling mentally. So, by creating a safe space where they can be honest about their experiences, you could make a huge difference. 

Consider the health benefits and schemes you currently offer at your company. Are there ways that you could improve on this offering? You should review this aspect of the business as regularly as possible. The truth of the matter is that keeping your team healthy can improve your bottom line. It’s not something to be taken lightly. 

The Takeaway! 

Becoming an excellent employer doesn’t happen overnight. Instead, there are incremental steps you can take towards improving how you manage your team. Whether you’re responsible for three employees or 3000, it’s never been more important to take care of their needs and ensure that they flourish. 

About MAKO Medical Laboratories

Supported by an expert team of nationally-recognized doctors and PhDs, MAKO Medical Laboratories specializes in methodology development and pathological services. The game-changing testing company and labs prioritize patients by offering transparency. 

Started in 2014 by Chad Price, Adam Price, and Josh Arant, it aims to disrupt the sector. Additionally, MAKO Medical offers support to veterans. The company combines a wealth of new technology including robotics, app platforms, and cloud-based tech. In response to the pandemic, the laboratories have adapted their services to offer accurate testing. 

Chad Price is the CEO of MAKO Medical Laboratories. He has had a long entrepreneurial career previously investing BrideGenie and founding Element Services Group Mechanical LLC. He has played a major role in starting Cary Reconstruction, and is a board member for Trill A.I. Moreover, he currently offers tailored consulting services to companies embarking on new mergers or primed for growth. 

Hugh Grant

Hugh Grant is a technology researcher who is always staying up to date on the latest tech news, trends and innovations.

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