Information Technology

Recruiting CRM Software: A Complete Guide for Recruiters

The world has seen the adverse effect of the Covid-19 pandemic, and it changed the way organization work. Employees prefer to work remotely and in hybrid working mode. Recruiters and hiring teams start to focus on conducting the recruitment processes effectively by finding and hiring top-notch candidates. 

In addition, technology helps mass recruiters, hiring teams, headhunters, and staffing agencies by simplifying the recruitment process. Online tools like Recruiting CRM and Applicant tracking systems have become a life-saver for hiring people. Talking about tools that can make things simple, you should know that a social media scheduler will help recruitment teams pre-schedule content to attract candidates. The AI-powered features of the recruitment software offer help eliminate manual work in the recruitment cycle. The overall CRM usage increased from 56% to 74%, as found in a survey by Stellaxius. 

Recruiting CRM software provides automatic features which help recruiters save valuable time and hiring expenses. In this blog, we have covered such recruitment software, its key features, and the fruitful benefits it provides to recruiters. 

What is Recruiting CRM Software?

Recruiting CRM (Candidate Relationship Process) is an AI-based hiring software that streamlines the whole recruitment process and provides a positive candidate experience during the hiring process. It enables recruiters and HR teams to manage all the facets of recruitment and staffing efficiently. 

The software aids recruiters in conducting hiring effectively while building a strong and positive relationship with the applicants by providing them with immediate responses to the common questions they might have related to the hiring process. 

Key Features of Recruiting CRM

Recruitment Chatbot 

A survey conducted by HR Dive found that 80% of candidates want faster response times from recruiters. Hence, Recruitment Chatbot is vital as it offers 24×7 support and provides the answers to the FAQs (Frequently Asked Questions) immediately. Providing instant answers increases candidate engagement and enhances positive candidate experience. 

The major benefit it gives by eliminating the pre-screening round of the candidates. It asks prescreening questions to the candidates, like intent to relocate, current salary, and notice period. Recruiters won’t find such information in their resumes. This way, Chatbot removes the manual task of recruiters and hiring teams. 

The chatbot feature also provides application status feedback to the candidates. In addition, it prioritizes and creates a list of the candidates as per the answers to the pre-screening questions. A survey found that 60% claimed their productivity benefited from a bot’s installation. Nearly 30% said to have saved time.

Moreover, candidates are more comfortable having conversations and providing replies to Chatbot as there is less commitment. According to Allegis Global Solutions, 66% of job applicants are comfortable with Chatbots and AI-based applications to help them in interview preparation and scheduling. 

Future generations will live in a better world if technology operates in transformational and undetectable ways, as mentioned by ThinkML

Interview relationship management tool

This feature of recruiting CRM is key to managing interview conduction workflow. Recruiters can use this feature to set reminders and schedule interviews, and the feature will remind them through pop-ups and push notifications, and emails. Also, Interview management allows recruiters to synchronize information with Google and Gmail calendars.

Furthermore, 75% of candidates reported never hearing back from the employer, as found in a CareerBuilder survey. So, with the help of this feature, recruiters and HR teams can immediately provide feedback to the candidates so they will know the status of their performance in the interview round. 

Smooth Onboarding to retain the top talent

A professional human resources membership association, SHRM, discovered that 69% of workers are likelier to remain in the company for three if they have had an optimistic onboarding experience. Hence, it is vital to offer the best applicant experience, and onboarding features in Recruiting CRM become a life-saver. 

It provides the status of the candidates automatically when they get hired. It sends essential information and automatic mail when c the process is complete. The feature allows recruiters to collect signed documents directly into the system.  

Analytics for deeper insights 

Recruiting CRM contains this feature that provides various analytics data to review the efficiency of the hiring process. It prepares a report and helps recruiters and staffing agencies to make data-driven decisions. 

It provides data such as top hiring channels, application frequency rate, and offer acceptance ratio. This way, it helps recruiters to discover which social media or job board channel is the best to discover the top candidates. Also, it provides essential information on the time-to-hire report. 

Career site integration with Job boards and social media channels

The career site integration feature helps recruiters to post job advertisements on various job boards and social media channels with a single click. It saves a lot of time for the recruiters with less priority work. It enables them to focus on work that requires a critical thinking approach rather than routine manual work. 

Why do Recruiters Need Recruiting CRM Software? 

Enhance candidate engagement

Recruiting CRM contains AI-powered features that help recruiters to enhance candidate engagement by providing immediate support to the applicants. This way, it interacts with the candidates and improves the engagement rate. 

Provide a positive experience and a better candidate relationship 

The software enables recruiters to engage more with the candidates and also provides immediate support to the candidates via the recruitment Chatbot. Hence, candidates will get a positive experience which eventually improves the employer branding. 

In addition, it helps HR teams and mass recruiters to build strong relationships with the candidates. The Chatbot will provide quick answers to the standard questions, and recruiters can answer the critical questions of the applicants. This way, recruiters don’t have to communicate relentlessly with the candidate, allowing them to focus more on the essential task of the recruitment cycle. 

Productivity will increase with collaborative hiring.

The AI features make this software more reliable for the recruiters, and it allows them to work on the only tasks which require a critical thinking approach. It eliminates the manual work for recruiters, such as reviewing numerous resume management and scheduling and managing the interviews. Recruiters don’t have to do every task in the hiring cycle. 

AI-powered Automation makes hiring faster and more efficient

AI algorithm suggests the best candidate for the organization to the recruiters by evaluating them in the large database. Also, It recommends the best suitable jobs to the candidates by asking them prescreening questions. Thus, recruiters don’t have to do the manual data reviewing work to find the top talent, making them more productive. 

Improved interview task

Many applicants don’t hear back from the feedback of their interview process. However, recruiting CRM to remove this drawback with its automation features. The interview management feature not only helps recruiters to schedule the interview but also helps them provide feedback to the candidates by automated messaging option. 

Therefore, the candidate will know the outcome of the interview process. They will be able to know even though they are not selected in the process. 

Reduce the cost-of-hiring and time-to-hire

The software adds automation to the process and makes the hiring process not only efficient but also it makes the hiring process less time-consuming. At the same time, it lessens the expense of the recruiting process as software removes many human tasks. 

Data-driven hiring approach 

Data is extremely important in this modern era. The software provides the data with the outcome. For example, it collects the data of all the sourcing channels and provides the best sourcing channel to find the best candidate. 

Make candidates feel valued

The hiring software tracks the journey of the candidate and ensures regular communication. Also, it helps recruiters to convey the healthy work culture of the organization by demonstrating the values the company hold. This prompt communication keeps them engaged and makes them feel valued. This way, it increases the retention rate and offer-acceptance rate. 

Final Thought on Recruiting CRM

Indeed the statement is true that says ‘modern problems require modern solutions.’ Times changed, and technology is evolving these days rapidly. Nowadays, CRM, ERP, ML, Chatbot, and web3 decentralized technology opening many new doors for many organizations to grow by hiring quality candidates. 

More than half of the employees prefer to work remotely as it provides many benefits. The hiring people have to indulge in virtual recruiting more to hire diverse talent and hire efficiently. 

In addition, there are drawbacks the hiring team or the recruiters face in hiring top contenders. However, recruiting software eliminates those pain points of the recruiters. It provides automation in the recruitment process. Hence, many employers started to utilize recruiting CRM software to improve and enhance the hiring process. The features enrich the quality of the hiring process by hiring the best candidate possible and provide various fruitful benefits to recruiters and staffing agencies.

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