Business Reviews

MuchBetter Review: Secure and Convenient Payments

Meet MuchBetter, a company that’s been revolutionizing payment solutions since 2017. The MuchBetter Wallet launched just over 5 years ago, serves over 1.1 million customers around the world and supports 17 different languages. The MuchBetter digital wallet allows you to send, spend and store your money securely, all via a singular app on your mobile phone.

Sign up for an account

Sign-up and registration should only take a few minutes. Users can take two routes to sign up, either via the app itself or through the registration form that sits on the MuchBetter website. The MuchBetter Wallet app is available to download via both the App Store for iOS users and Google Play for Android users.

When completed, and when you have registered and downloaded the digital wallet app you can begin your MuchBetter journey and can start to use your wallet.

Fully verify your account

When you complete the verification process, you unlock a broader range of in-app features, like higher deposit limits, the ability to send and request money with peers, and so much more.

The verification process is simple and straightforward, all you need to complete this is good lighting for a selfie and a source of valid photograph identification such as your driving license, ID card, or passport. ID needed may vary from country to country, but this can all be done in the MuchBetter app.

Topping up your account

Loading money onto the MuchBetter Wallet is simple to achieve:

  1. Tap the button in the bottom right of the app
  2. Input the amount which you want to top up
  3. Choose the payment method for top up

MuchBetter offers competitive rates when it comes to any fees, and there are a number of localized loading options to choose from for most markets.

Withdraw with ease:

  1. Tap the button in the bottom right of the app
  2. Input the amount which you want to withdraw
  3. Choose the payment method for withdrawal

Although MuchBetter has tried to keep the top-up and withdrawal processes as simple as possible, some processes may vary dependent on the method used.

P2P your peers

The P2P (also known as peer-to-peer) feature held within the app allows wallet users to send or request money to and from one another. This is helpful for when you need to split the bill at dinner, or if you would simply like to surprise your friend with a monetary gift on their birthday.

All that’s needed to start the P2P transfer process is the mobile number of the receiver of the request or funds. The P2P feature only works if your peers have a MuchBetter Wallet account, but it’s not an issue if they don’t as the receiving party will be sent an SMS holding a link that will prompt them to sign up to a MuchBetter account that will enable them to claim or send the funds immediately upon account creation.

Also, a reminder that your MuchBetter account needs to be verified to unlock this feature.

Set up your account to be secure

Right from the get-go, customer security has always been a priority for MuchBetter. To reduce the possibility of fraud, all accounts are securely protected with a vigilant onboarding verification process through ID checks, app password protection, and biometric security in the form of face and touch ID.

Measures are put in place to help you stay on top of your funds, such as immediate app notifications about your wallet’s activities and approvals. You can also request account statements covering the last 31 days in the app, which enables them to keep a close eye on your day-to-day transactions.

Be supported around the clock

Since its launch in 2017, MuchBetter’s focus has always been customer-centric. Receive 24/7 help from MuchBetter’s customer support team who are well-informed and committed to helping support you throughout their seamless payments journey when using the MuchBetter Wallet app.

Ready to jump on the MuchBetter bandwagon? To start your simple payment journey, download the app via the App Store or Google Play today.

You can find out more about MuchBetter here

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