For decades, technology has been an indispensable part of companies. While many leaders understand that they must incorporate AI or ML into their businesses, the speed at which such innovations unfold is increasing. As a result, organizations are falling behind in implementing key technology solutions that could increase productivity and decrease their vulnerability to cyber attackers. Stepping into this need is Evolv I.T. The award-winning Managed Service Provider (MSP) recently opened the doors to its first satellite office in Tampa, one of the biggest technology hubs in America. After welcoming its new team members, Evolv I.T. is now working hard to come alongside small and mid-size businesses with one message: they do not have to go at it alone.
The story of how Evolv I.T., previously TailWinds Technologies, became a leading MSP goes back to 2016. Its leaders envisioned a team of IT professionals who would help businesses to prepare for the future while implementing the technology solutions they needed to thrive in the present. Its services would include cybersecurity, data backup and disaster recovery, lifecycle management, business continuity, connectivity, technology vendor management, and more. Crucially, team members would prioritize rapid, efficient customer service, all while working within an inclusive, supportive environment.
It has been a winning formula. In the past seven years, Evolv I.T. has quickly grown, doubling both the number of its employees and services as well as its clients. Its Help Desk guarantees that all tickets will be prioritized and assigned within 15 minutes of being received.That high level of client support has led to a 99.8% customer satisfaction rating. Evolv I.T.’s team members are equally satisfied, as the company has been included in the Birmingham Business Journal’s Best Places to Work two years in a row.
After seven years of helping companies to scale and increase their profitability, Evolv I.T. turned to Tampa to kick off its national expansion. The city was the logical choice. Home to over 25% of Florida’s tech jobs, it had an impressive pool of talent and resources and would be a strategic base for meeting the increasing national demand for end-to-end managed business technology services.
After the opening of Evolv I.T. in Tampa on October 2, 2023, CEO Daniel Herrera and Director of Sales Taylor Anchors are meeting with local business owners to learn more about their needs and concerns. As Evolv I.T. plans to hire over 30 new jobs in cybersecurity, technical support, business development, engineering, and project management over the next 12 months, Herrera and Anchors are also onsite to interview candidates for the Tampa team.
Herrera emphasizes that while the business technology solutions that Evolv I.T. provides are complex, clients can expect simplicity. “At Evolv I.T., we do the heavy lifting in an increasingly technological world that can overwhelm people whose plates are already full,” he says. “That’s our job – to make operating, protecting, and scaling a business easier through the strategic implementation of technology, all while being true partners for owners.”
About Evolv I.T.
Headquartered in Birmingham, AL, Evolv I.T. is a leading end-to-end Managed Services Provider with one of the industry’s highest client satisfaction ratings (99.8%). Evolv I.T. offers revolutionary technology solutions to companies, such as technology lifecycle planning, asset management, breach prevention, ERP systems, software management, IT support, and more. Its national services increase the efficiency, productivity, security, scalability, and productivity of its clients. For more information, please see Evolv I.T.’s website.