Finance News

How to Change Sassa R350 Payment Method to Cash Send

The South African Social Security Agency (SASSA) provides social assistance to eligible individuals, including the R350 COVID-19 social relief of distress (SRD) grant. If you are currently receiving your R350 grant through a bank account and wish to switch to receiving it through Cash Send, you can do so by following these simple steps.

Step 1: Determine Eligibility

Before changing your payment method, ensure that you meet the eligibility criteria for the Cash Send option on Banking Details. You must have a valid South African identity document (ID), be registered for mobile banking, and have an active cell phone number.

Step 2: Register for Cash Send

If you are not already registered for Cash Send, you can do so at your nearest participating bank branch. You will need to provide your ID and cell phone number to register. Once registered, you will receive a Cash Send PIN.

Step 3: Link Cash Send to Your SASSA Account

To link Cash Send to your SASSA account, visit your nearest SASSA office or contact SASSA’s toll-free helpline. Provide your ID and cell phone number, as well as your Cash Send PIN, to complete the linking process.

Step 4: Change Your Payment Method

Once Cash Send is linked to your SASSA account, you can change your payment method by visiting the SASSA website and logging into your account. Select the option to change your payment method to Cash Send and follow the on-screen instructions.

Step 5: Confirm Your Payment Method Change

After changing your payment method, you will receive a confirmation SMS from SASSA. This SMS will confirm that your R350 grant will now be paid through Cash Send.

Step 6: Collect Your Payment

On your payment date, you will receive an SMS notification with a voucher number. Visit your nearest participating retailer with your ID, cell phone, and voucher number to collect your R350 grant in cash.

By following these steps, you can easily change your SASSA R350 payment method to Cash Send and conveniently collect your grant in cash.

Reasons for Changing SASSA R350 Payment

There are several reasons why you might need to change your SASSA R350 payment method or banking details. Some common scenarios include:

Change in banking institution: 

If you switch banks or open a new account, you’ll need to update your banking details to ensure your grant is deposited into the correct account.

Lost or stolen card: 

If your bank card linked to your SASSA account is lost or stolen, you’ll need to update your payment method to receive your grant through a different channel.

Change in personal details: 

If there’s a change in your personal information, such as your name or address, you may need to update your details to avoid any payment delays.

Payment method preferences: 

You may simply prefer to receive your grant through a different payment method for convenience or accessibility reasons.

Understanding Your Payment Options

SASSA offers several ways to receive your R350 grant:

  • Bank Account Payment: This is the most secure and convenient option, allowing direct deposit into your account.
  • Cash Send: This method involves receiving a unique code via SMS, allowing you to withdraw the funds from participating retailers like Pick n Pay, Boxer, Shoprite, Checkers, and Usave.
  • Post Office Collections: You can collect your R350 grant in cash at any South African Post Office (SAPO) branch.


Changing your SASSA R350 payment method or banking details is a simple process that can be completed online. 

By following the steps outlined in this guide, you can ensure that your grant payments are deposited into the correct account, providing you with the financial support you need during challenging times.

To Top

Pin It on Pinterest

Share This