It’s hard to believe, but there was a time when people got their lawn care services without the help of technology. There was no internet, no cell phones, and no GPS. People had to rely on word-of-mouth or local advertisements to find someone who could mow their lawns. Times have certainly changed!
This blog post will look at the ways that technology has made things more convenient and efficient for both customers and service providers. Keep reading to learn more!
More Than Just Word-Of-Mouth
When the internet became common in every household, people began discovering new companies and services available to them that they previously did not even know existed. The same is true for lawn care services. In the past, people would just ask their friends or neighbors for a recommendation. While this is still a good way to find a reputable company, it is no longer the only way. Now, customers can go online and read reviews from other customers before making a decision. This allows them to make a more informed decision and choose the best company for their needs.
Having a good website also enables companies to tell the public exactly what services they offer, how much they charge, and what their customers can expect. This transparency is a huge selling point for many people who are looking for lawn care services.
Technology Has Made Scheduling Easier
In the past, people had to schedule their lawn care appointments by calling the company during business hours and speaking to a customer service representative. This could be a bit of a hassle, especially if the customer was trying to schedule an appointment for a time that was not during normal business hours.
Nowadays, most companies have an online booking system that allows customers to schedule their own appointments 24/7. This is extremely convenient and saves everyone involved a lot of time and hassle. This also helps improve customer retainage because clients who find it easy to sign up for services are more likely to continue with those services in the future.
GPS Technology Helps Service Providers
Another way that technology has changed lawn care services is through GPS tracking. This means that companies can track their workers’ progress and ensure that they are working efficiently. It also allows customers to see when their lawn has been serviced and how long it took. This transparency is very important to customers who want to be sure that they are getting their money’s worth.
GPS also allows for real-time updates as crews are out working. Accidents happen, and high-quality lawn care can sometimes take longer than expected. Because of the benefits of GPS and technological advances, customers can be notified of any delays and when to expect their lawn to be completed. This helps to build trust between the customer and the company.
Lawn Care Equipment Has Improved!
While certain tools, such as a rake or a shovel, are difficult to improve upon with technology, other tools and equipment have seen some major advancements in recent years. For example, advances in battery technology have made cordless lawn mowers and trimmers much more popular. This is great news for customers because it means that there will be no more gas fumes or tangled cords to deal with.
Lawn care companies have also begun using robotic mowers in some cases. These mowers are very efficient and can even be programmed to mow the lawn on a schedule. This is a huge benefit for customers who do not want to have to worry about their lawns at all. In the past, people had to remember to turn the sprinklers on, but now they can simply set a schedule and let the robotic mower take care of everything.
Technology Has Overall Improved Lawn Care Services
Technology has changed many industries for the better, and lawn care services are no exception. Thanks to the internet, customers can easily find and compare different companies. Technology has also made it easier for people to schedule their own appointments and receive updates in real time. GPS tracking has helped improve efficiency and accountability. All of these factors have combined to improve the quality of lawn care services overall.
If you are in need of lawn care services, be sure to find a reputable company that takes advantage of all the latest technology. You will be glad you did!