The IXON (Germany) app empowers service engineers to investigate and resolve equipment malfunctions using their smartphones or tablets. Instead of rushing to the site physically, engineers can log in to the machine remotely through the app. This remote access capability allows them to troubleshoot the issue, apply fixes, and then return to their routine, confident that they will receive further alerts if any additional problems arise.
Remote Access from Anywhere
The IXON app provides secure, fast, and reliable access to machines and equipment from any location, whether it’s from the comfort of one’s home, office, during offsite meetings, or even while on vacation. It leverages an advanced cloud platform to enable this level of accessibility.
The IXON solution provides a seamless user experience through web browsers and a dedicated app available on both Android and iOS devices. Users can monitor machine performance, create custom reports, and control their machines directly from their smartphones or tablets. Thus, with IXON, machine connectivity has been improved significantly.
A Journey to Simplify Remote Access
The journey of developing the IXON app began with Willem Hofmans, who started his entrepreneurial path in 2003 after graduating in Computer Science. He and his team initially focused on developing customized software and electronics for machine builders, specializing in complex projects. As traditional PLCs often fell short, they explored alternatives like computer-based control systems and web applications.
The Birth of IXON
Recognizing the growing demand for connecting machines to the cloud, Willem Hofmans founded IXON to simplify and make cloud connections more accessible. Their flagship product, the IXON router, quickly gained popularity and became their differentiator. As the demand for this solution grew globally, the company shifted its focus entirely to the IXON router and changed its name to IXON.
Today, IXON is headquartered in Overloon, the southeast Netherlands, and is experiencing rapid growth. In just a year, their staff increased from 8 to 17 employees, and they continue to expand. Their team of experienced server administrators and software engineers work tirelessly to ensure security and introduce new features, while support staff maintain top-notch customer service.
IXON’s philosophy revolves around delivering the most secure and user-friendly remote access and industrial IoT solutions for machine builders worldwide. They prioritize offering faster service, predictive maintenance, and machine optimization. By connecting machines to the cloud, machine builders gain remote access, allowing them to provide quicker and superior service to their customers. Additionally, they can gather and analyze technical data for predictive maintenance and machine optimization.
The IXON app represents a significant shift in the world of service engineering and machine maintenance. It simplifies the process of remote access, eliminating the need for late-night on-site visits. IXON’s commitment to user-friendliness and security ensures that clients can confidently manage their equipment from anywhere in the world, contributing to efficient operations and peace of mind for engineers and stakeholders.The IXON app represents a significant shift in the world of service engineering and machine maintenance. It simplifies the process of remote access, eliminating the need for late-night on-site visits.