Fixed business voice platforms and services provide organizations with a dependable, secure, and consistent communications service regardless of where their employees are located. This is because most voice communication is sent via the internet utilizing an open standards-based protocol.
Fixed business phone systems and services vendors are introducing per-second charging plans, 24/7 helpdesk services, and compatibility with bring-your-own-device features in response to mounting pressure to cut expenses.
Fixed business voice platforms and services provide real-time voice, video, and conferencing across an enterprise network, as well as integration with collaboration tools like email, desktop sharing, and instant messaging, seamless connectivity between fixed and mobile devices, and network-integrated system management.
Market Drivers and Challenges for Fixed Business Voice Platforms and Services
The market for fixed business voice platforms and services has lately grown in prominence as a result of organizations across many industry verticals migrating to IP voice platforms and services. Several businesses are also using hosted voice services for business-to-business communication as well as internal communication across multiple geographical locations.
Apart from these considerations, every firm aspires to be a part of the digital transformation; as a result, fixed business voice platforms and services have become a vital part of many businesses’ day-to-day operations.
The fast decline in the price of voice units, as well as the widely available fixed-mobile convergence services, are the problems that the fixed business voice platforms and services market faces.
Companies in the Fixed Business Voice Platforms and Services Market
Unify Inc., Vodafone Limited, AltoTelecom Call Center VoIP, Imecom, Digicel, Australian Communications Consumer Action Network (ACCAN), Durango, Orange Business Services, Alcatel-Lucent Enterprise, and Cisco Systems, Inc. are a few of the market players in the fixed business voice platforms and services market.
