Fix Error 0x80070490 in Windows Update and Mail App [Full Guide]

Have you ever encountered the frustrating error code 0x80070490? This error typically occurs when adding a new account in the Mail app, during a Windows Update, or when updating apps from the Microsoft Store. If you’re currently grappling with this all-too-common issue, rest assured that you’ve landed in the right place. In this article, we’ll explore the reasons behind error 0x80070490 and provide you with a comprehensive guide to resolving it. Let’s dive right in!

Part 1: What Does Error 0x80070490 Mean?

The error code 0x80070490 is a prevalent issue on Windows systems, often accompanied by the error message: ‘Something went wrong; we couldn’t find your settings.’ Specifically, this error typically indicates a corruption problem within Windows’ Component-Based Servicing (CBS) system.

The Component-Based Servicing system is a critical part of the Windows operating system. It is responsible for handling tasks like managing updates, facilitating installations, and ensuring the proper maintenance of system components. When the CBS system becomes corrupted, it can give rise to various problems and errors like 0x80070490.

Part 2: Why Does Error Code 0x80070490 Occur?

Error code: 0x80070490 in Windows can have several underlying causes. Here are some usual explanations for it:

  • Corrupted or missing system files.
  • User profile corruption.
  • Windows Update service is not running correctly.
  • Incorrect or misconfigured registry entries.
  • Conflicts with third-party software, particularly security software like antivirus or firewall programs.

Part 3: Things Before Fixing Error Code 0x80070490

Many Windows users have reported losing some important data after fixing error code 0x80070490. Therefore, we strongly recommend that you back up essential files on your computer before attempting any repairs. If, for some reason, you lose data while fixing error code 0x80070490, please don’t panic. You can still easily get back your data using Tenorshare 4DDiG.

This powerful tool can recover files from a variety of data loss scenarios, including accidental deletion, formatting, system crashes, virus attacks, and more. It offers an intuitive interface and easy-to-follow steps, making it accessible for regular users to recover lost data. Additionally, the software supports the recovery of over 1000 different types of files, including photos, videos, audio, documents, emails, and more.

Here is how to address data loss issues caused by error code 0x80070490:

Step 1: Begin by installing Tenorshare 4DDiG on your Windows PC. Once the installation is complete and you launch the software, you will be presented with several options. From here, choose the local disk or any other location from which you have lost your data. Next, hit the “Scan” button to keep going.IMG_256

Step 2: After 4DDiG completes its analysis of your selected disk or location, it will display the scanned files. Take your time to browse through the scanned files and select the specific items you wish to recover.


Step 3: Once you have previewed the selected files and are satisfied with the results, simply click the “Recover” button to save them to your computer.


Part 4: How to Fix Error Code 0x80070490 While Updating Windows?

Solution 1: Disabling third-party security software

The most straightforward method to fix error code 0x80070490 is to check for conflicts with third-party software, particularly antivirus or security software. These security software’s real-time monitoring, firewall, or other protection features may incorrectly identify Windows Update activity as a potential threat. While disabling security software carries some risks, it is acceptable when performed for a short period for troubleshooting purposes.


Solution 2: Scan for virus

On the other hand, you may encounter the error 0x80070490 due to viruses or malware. Although this is less likely, we still recommend you give it a try. You can use Windows Defender or other third-party antivirus software to scan your computer and remove any viruses. If this approach doesn’t do the trick, try out the other fixes below.

Solution 3:Run Windows Update Troubleshooter

If you receive the error message ‘Something went wrong; we couldn’t find your settings,’ the Windows Update Troubleshooter can be your lifesaver. This built-in Windows tool is specifically designed to diagnose and automatically fix common Windows Update issues. Here is how to use it:

Step 1: Simply use “Win + I” to pop open the Settings app. After that, give a click to “Update & Security.”

Step 2: Select “Troubleshoot” on the left panel.

Step 3: Click “Additional troubleshooters” to find the “Windows Update” option. Then, run the troubleshooter to fix error code: 0x80070490.

Solution 4: Check for Corrupt System Files

Corrupt System Files is one of the main culprits causing error 0x80070490. Follow these steps to fix it:

Step 1: Search for “cmd” or “Command Prompt” in the Start menu. Then, select “Run as administrator.”

Step 2:Type in this command: sfc /scannowHit Enter.


Step 3: Now, it will automatically scan and attempt to repair any corrupted system files.

Solution 5: Run DISM

Running the DISM is another recommended method for fixing error code 0x80070490. It can the Windows image for corruption and attempts to repair or replace any corrupted or missing system files. Follow these steps:

Step 1: Open the command prompt as administrator using the previous method.

Step 2: Type in this command: “DISM /Online /Cleanup-Image /RestoreHealth.” Press Enter.


Solution 6: Checking and repairing Windows Update Components

If you are still wondering that how to fix error 0x80070490, you might want to check and repair Windows update components. Here is how:

Step 1: Firstly, stop the Windows Update service and other related services. Select Command Prompt(Admin) after pressing the Win+X keys.

Step 2: Then, run these commands one by one:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

Step 3: Now, you need to rename the SoftwareDistribution and Catroot2 folders. Run these commands:

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 Catroot2.old

Step 4: Finally, restart the services you stopped earlier:

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Solution 7: Carry Out a System Restore

When all the above methods fail to resolve error code: 0x80070490, performing a system restore will be the last option. However, make sure to back up any important data before proceeding with a System Restore. Here is how:

Step 1: Hit Windows+R to pop up the Run dialog box. Then, type “rstrui” and hit Enter to launch the System Restore utility.

Step 2: After clicking “Next,” look for the “Show more restore points” option. Choose a restore point that predates the onset of the application malfunction and then click “Next.”

Step 3: To initiate the restoration process, select “Finish,” and confirm with “Yes.” Once the restoration completes, your system will automatically restart.

If the error 0x80070490 persists, you may need to seek further assistance from Microsoft support.

Extended Part: How to Fix Error Code 0x80070490 in Mail App?

In addition to encountering error code 0x80070490 during system updates, many Windows users also frequently face this issue in the Windows 10/11 Mail application. Let’s explore some quick fixes to resolve it.

Solution 1: Check Email Privacy Settings

If you don’t allow the Mail and Calendar applications to access your email, it’s not surprising to encounter the error message: ‘Error 0x80070490: Something went wrong; we couldn’t find your settings.’ Therefore, the first thing you need to do is check the privacy settings.

Step 1: Press Win+I to open Setting and choose “Privacy & Security.” Then, select “Email.”

Step 2: Activate the toggle switch next to “Email Access.”

Solution 2: Update Mail App

Microsoft often drops updates for the Mail app, not just to eliminate bugs and make it run smoother. But also to plug up security holes and make it compatible with other apps. So, if you’re seeing error code 0x80070490, updating the app can usually sort things out.

Step 1: Launch the Microsoft Store app. Then, navigate to the update and download section.

Step 2: Select the “Get Updates” button, allowing Microsoft to check for available app updates.

Step 3: Click the “Update” button next to the Mail app.

Solution 3: Repair Mail App

If you’re getting error code 0x80070490 in the Windows Mail app, it could be due to a wrong setting. To fix it, try terminating the app to close all its processes. If that doesn’t work, you can repair it by scanning for and fixing any corrupted files. Here’s how:

Step 1: Use the Win + I shortcut to bring up the “Settings” menu. Then, proceed to click on “Apps” followed by “App & Features.”

Step 2: Next, find “Mail and Calendar” in the list of apps. Give it a click, then choose “Advanced options.”

Step 3: Choose “Terminate” first. If the issue is fixed, you’re done. If not, click on the “Repair” option.


Final Words

Now, with the insights and solutions we’ve shared in this article, you’re well-equipped to navigate and overcome the error code 0x80070490 confidently. Remember to back up your important data before attempting any fixes to avoid potential data loss. Additionally, the powerful data recovery tool Tenorshare 4DDiG is there to offer an extra layer of security during troubleshooting.

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