Email is one of the most important types of communication for any business. That means that as a managed service provider (MSP), you need to make sure that it is protected but also retrieved easily. It’s not difficult to offer email security tools, and it can help you better protect customers while boosting your revenue.
What to Look for in Security Tools
Although it adds value to your offerings to include email security, you want to keep the resources you spend to a minimum. It is vital that any solution has filtering accuracy to prevent false alerts and prevent cyber threats. Phishing attacks are on the rise, and they can lead to data breaches. While they can look like legitimate messages from organizations like web service providers, they trick end-users into sharing sensitive information. Or they might trick recipients into downloading malware. There are many types of phishing scams, including:
- Spear phishing
- Business email compromise
Make sure whatever software you choose offers anti-phishing protection. It adds value to your services, especially if you can find one that has these features built in. For improved efficiency, you may want to find a security solution that offers integration with other important tools. Inbox outages can lead to interruptions, which costs both you and your clients time. That can potentially lead to lost business. Any solution needs to have email continuity. When it is built in, it can maximize both your revenue and service value. No matter what solution you choose, it should give your clients better visibility and control over the flow of messages. You can achieve that by using a solution that offers quarantine management, good reporting tools, and visibility of the flow depending on the user.
Offer Backup Solutions
Often, businesses lose their access to important messages. At the same time, they might be tied up by regulations that determine how long they need to keep their messages. That means that storing emails can take up a lot of space. So it is a good idea to have an option for storing and archiving data more securely. When finding a solution, make sure it has encryption so the data can stay safe. These products should allow your clients to choose an email retention period to fit individual needs.
One solution for MSPs is Mail Assure. This is a cloud-based product that offers all the features mentioned above. Plus, it is an affordable price, which allows you to increase your profits. That way, you can offer more comprehensive services, ultimately increasing your revenue. It adds an extra layer of security for both outbound and inbound messages. Mail Assure provides continuity, even if the primary service goes down. You also get encrypted email archiving so you can store past messages for a long time. The filtering engine can help you fight threats because it is based on collective intelligence. That helps keep all your clients’ networks safe. You can also use an encrypted archive to search all the messages.