ScoutLogic runs background checks faster and with more accuracy. CEO David Garcia will be sharing more details with us on how the platforms works and the company’s vision.
Could you please tell us a little more about yourself?
David Garcia is the CEO and co-founder of ScoutLogic, a fast growing pre-employment background check company. David is also a senior advisor at NVP, a multi-stage investment company, and a board member at YipitData and Infutor. David has over 25 years of B2B sales, marketing, and general management experience.
What is ScoutLogic?
ScoutLogic’s mission is to make background checks easy for recruiters. We believe recruiters need to spend time finding great talent, not chasing down background checks. To help recruiters, we designed a service offering which gives recruiters time back, so they can help their company’s grow.
With over 25 years of experience in the B2B industry, what inspired you to start a business like ScoutLogic?
When I was thinking about starting a business, I talked to people in industries I had experience in to understand their pain points and what a solution could like like. I had fully expected to start a SaaS software business focusing on some niche, but it was pretty clear that large background check companies were dramatically undeserving recruiters. Background checks are a big bottleneck and time drag for recruiters, and we designed a better service model to address those issues.
How does ScoutLogic stand out, what services and features make you unique and who are your customers?
Background check companies, especially large ones, operate like credit bureaus. They are large, faceless organizations that aren’t designed to serve individual clients very well. And that works for the vast majority of checks, but for the 10% to 20% of checks that have issues…that model doesn’t work. That is where you need great service. ScoutLogic designed our service model to operate like a professional services firm and as an extension of our client’s recruiting organizations. You essentially are assigned dedicated researchers (we call them “Scouts”) who work on your business versus the 1-800 number our competition provides. By getting to know our clients, we learn their candidates, challenges in processing checks for them, and can be more responsive to reduce turnaround times while improving quality. What makes us efficient is the use of enabling technologies to allow our Scouts to maximize their service levels.
ScoutLogic seems to be an incredible technology for recruiters and candidates, could you give us a walkthrough of how it works?
Background checks is a multi-billion dollar industry with a growth rate of 5% to 7%. It is a big TAM for a B2B offering and we grew over 100% during Covid.
Our technology is an easy-to-use, SaaS platform that is SOC2 compliant. Recruiters and candidates can easily initiate orders and electronically sign authorizations on any type of device…the solution is designed to be light-weight and easy-to-use.
Tell us specifically about the search type for your background check, what do you look for and what do we expect?
ScoutLogic provides a full range of background check services, from criminal searches to employment & education verifications to social media screening and drug testing. More importantly, we can work with a client to design the appropriate set of components in a background check based on the position.
Most background check companies come in two flavors: “credit bureaus” or “pure technology wannabees”. Credit bureau-ish background check firms are trying to reduce their service costs as much as possible and as a recruiter you are just dealing with a 1-800 and call center when you need help. The pure technology players want to be a SaaS business and have as little human intervention as possible, which doesn’t really help a recruiter when a candidate lives in an “offline” county or is trying to reach a high school registrar. ScoutLogic’s service model is to act as an extension of your talent acquisition team…we dedicate researchers to your business. You have direct access to researchers who are actually working on your reports and have a vested interest in getting checks done quickly and with high quality so you can place great talent.
On compliance and security, how do you protect both recruiters and candidates with ScoutLogic?
Security is of paramount importance. Our technology platform has a SOC 2 certification. We also do regular security training for our team members to ensure we are as protected as possible.
Do you have any available opportunities for partners and investors at ScoutLogic, what is next on your roadmap?
ScoutLogic is a fast-growing company and is privately held with no outside investors. Given our growth has been fueled by referrals from our existing clients, our plan is to continue growing organically based on doing great work for talent acquisition leaders.
Not all background checks are equal. We strongly recommend you research the type of background check and background check vendor you need for your organization. Please contact us if we can ever be of assistance.