In 2024, running a successful IT outsourcing company requires more than just technical skills. Even though the demand for skilled IT specialists is always high, the market becomes more competitive each year. To become a Tier-1 company that works with industry leaders, you need consistency, vision, and the ability to nurture talent. As Ernest Hemingway said, “The best way to find out if you can trust somebody is to trust them.” This philosophy resonates with DevKit agency’s CEO Bogdan Ivanov, who believes that trusting the potential of new talent is a major success factor.
Why is new talent so important for the success of an IT outsourcing company like DevKit?
I believe that recognizing and cultivating team members’ potential is crucial for the success of any IT outsourcing company. At DevKit, we not only have skilled specialists but also a motivated and committed team capable of delivering exceptional software products. As a Senior Developer at my previous company, I interviewed a junior React.js candidate with limited experience but an intense passion for knowledge. Her strong front-end skills outweighed her weak English skills, and I championed her hire. She thrived under my mentorship and played a significant part in the success of our projects.
When I decided to start my own company, she left the day I resigned. I had strong trust in her potential, so I invited her to join my newly started outsourcing agency. She trusted me, and over two years, she mastered English, successfully handled projects, and grew into a skilled and well-versed developer.
This experience underscored the importance of recognizing potential, which is the principle of my outsourcing company.
What areas are important for a successful IT outsourcing agency, and why is this format gaining popularity?
Outsourcing offers companies a path to agility and access, so companies can quickly respond to changing consumer demands and industry trends. It also provides access to cutting-edge technologies and skills that might not be available locally. Other benefits include saving on salaries, building and training teams, etc. When outsourcing IT, companies can focus on core business goals and drive growth.
To build a successful IT outsourcing company, you must consistently provide high-quality services while constantly improving management and team proficiency. Many new companies in the field believe that simply taking tasks and distributing them among freelance specialists will make a quick buck. This approach might work a few times, but for long-term success, you need to organize business processes accordingly. A well-managed, skilled, and committed team is the essential success factor in the IT outsourcing industry.
Why are businesses opting for outsourcing instead of building in-house teams?
Beyond cost savings on salaries, office space, and training, there are other strategic benefits. While In-house development lets you build a team that perfectly fits your company culture, finding the right talent takes time and resources. With outsourcing, you can access a global pool of experts and find specialists who can perform specific tasks right now, with no delays. Experienced outsourcing partners implement structured communication protocols and project management tools to maintain transparency and control during the development process – just as offered by in-house teams, but cheaper and more convenient.
You mentioned the advantages of outsourcing. What about the limitations?
Critics of the outsource format highlight that work ethics and communication styles are different throughout the world, which is true. To my mind, these cultural differences as well as time zone gaps are the major downsides of IT outsourcing. They create communication roadblocks and may lead to misunderstandings, delays, and project failures.
Also, I would like to mention the “hidden costs” problem that might arise at some stage of project development. Some IT outsourcing agencies come up with problems that need to be fixed at extra cost, claiming that otherwise they won’t be able to execute tasks properly. You can avoid this by doing your research and getting clear quotes upfront.
How DevKit works with outsourced development tasks?
The first step is to outline your goals and desired features for the software product. Having a clear understanding of your needs allows Devkit to analyze tasks and assemble a team of developers with the perfect skill set to bring your vision to life.
Secondly, we utilize agile development methodology—iterative cycles with frequent feedback loops. This approach allows our clients to stay engaged throughout the development process and guarantees that the final product aligns with their needs.
Thirdly, we assign a dedicated Project Manager to provide smooth communication. You’ll receive regular progress reports, status updates, and have access to open communication channels to stay informed throughout the development process.
I’m interested in working with DevKit and want to outsource development tasks. What’s the process?
At DevKit, we understand that outsourcing can be a powerful tool for businesses, but a successful partnership requires a clear and streamlined process. Here’s a breakdown of your experience when working with us:
- During the initial consultation, we discuss project requirements and goals to identify the necessary skills and expertise.
- Based on the consultation, we’ll create a tailored proposal that outlines the project scope, timeline, costs, and the development approach we recommend. Everything is transparent with no hidden fees.
- Once you are satisfied with the proposal, we will move forward with a formal agreement and carefully select the best developers for your project.
- Using agile development and a transparency-based approach, we work in sprints with regular updates and feedback. We keep you informed and involved every step of the way through regular communication and well-defined documentation.
- Before final delivery, our team conducts rigorous testing to ensure the completed project meets the highest quality standards and is ready for deployment. We want to deliver a product you can be confident in.
We believe in building strong partnerships with our clients, and do our best to support them during their outsourcing journey. You can send your project for discussion using the form on our website or contact us via LinkedIn.
