Demand For Touch-Based Self-Service Kiosks Skyrocketing | Expand At A Healthy CAGR Of Around 11% Over The 2021 To 2031

Self-service Kiosk

The global self-service kiosk market is expected to expand at a healthy CAGR of around 11% over the 2021 to 2031 forecast period, with demand for voice-based self-service kiosks skyrocketing.

A recent study by Fact.MR on the self-service kiosk market offers a 10-year forecast for 2021 to 2031. The study analyses crucial trends that are currently determining the growth of the market. This report explicates on vital dynamics, such as the drivers, restraints, and opportunities for key market players along with key stakeholders as well as emerging players associated with the development of self-service kiosks.

The study also provides the dynamics that are responsible for influencing the future status of the market over the forecast period. A detailed assessment of value chain analysis, business execution, and supply chain analysis across regional markets has been covered in the report.

What are the Primary Applications that Generate Demand for Self-Service Kiosks?

During the assessment period, consumers are expected to demand more customized and user-friendly self-service kiosks. Consumers are predominantly embracing self-service kiosk technologies in areas such as shopping malls, airports, hospitals, etc., which can reduce waiting time, and are customized and interactive.

These factors will drive self-service kiosk penetration as more and more retail, healthcare, and convenience stores are opting for automated self-service kiosks. Over the assessment period, adoption of physical barcode scanners along with self-checkout counters for payment is set to drive market expansion. Food chains such as Taco Bell and McDonald’s are installing self-service kiosks in good numbers, which has led to increase in overall footfall.

What is the Projected Growth for the U.S. Self-service Kiosk Industry?

The U.S is the fastest-growing market in terms of value and volume. Due to enhanced customer experience, people are increasingly opting to shop from self-service kiosks. Quick shopping experiences and high disposable income are driving demand for interactive kiosks in the U.S. In June 2020, Samsung Electronics America announced new display solutions. Additionally, Palmer Digital Group, a division of the Industrial Enclosure Corporation, introduced a temperature screening self-service kiosk to track temperatures before entering any area.

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Key Market Segments Covered


  • Food Self-service Kiosks
  • Beverage Self-service Kiosks
  • Retail Self-service Kiosks
  • Parking Self-service Kiosks
  • Electric Vehicle Charging Self-service Kiosks
  • Patient Interactive Self-service Kiosks
  • Information Self-service Kiosks
  • Employment Self-service Kiosks
  • Check-in Self-service Kiosks
  • Automated Teller Machines

Payment Method

  • Cash Payment Self-service Kiosks
  • Non-cash Payment Self-service Kiosks

End User

  • Self-service Kiosks for Banking & Financial Services
  • Self-service Kiosks for Healthcare
  • Self-service Kiosks for Retail
  • Self-service Kiosks for Hospitality
  • Self-service Kiosks for Transportation
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