Cogsworth has announced its new appointment-scheduling software for massage businesses. The software automates the process of booking appointments and managing customer information. This will allow massage therapists to focus on providing quality service instead of administrative tasks. Cogsworth exec, Michael Weinberg, said “We’re excited to help massage therapists streamline their businesses and provide better service to their customers.”
Automation is the key to staying in business for many massage operators
After the pandemic massage businesses have had to up their game to stay in business. This means making sure that customers can book appointments online. This makes it easy for customers to find a time that works for them and eliminates the need to wait on hold.
Works for remote massage businesses and clinics
Cogsworth allows massage customers to enter their addresses so that therapists know where to go. The software considers buffer times, and travel times and takes payment online securely. The system considers busy time slots and syncs with therapist calendars and changes working hours.
Built for teams
While most software for clinics is not built for teams with changing schedules, Cogsworth is different. Their software is specifically designed to work with teams of therapists who have varying working hours. If multiple therapists are available at the same time, then Cogsworth will use round-robin allocation to select team members randomly and evenly.
Compliant and secure
Cogsworth is HIPAA compliant and this limits the liability of businesses exposing personal health information (PHI). By using Cogsworth, massage businesses can be confident that their patient data is safe and secure.
SOAP notes
For many massage therapists it’s hard to keep track of all the massage patients they’re seeing and their treatment plans. Keeping track of the injuries, areas of work, and patient progress is also made more simple with inbuilt custom fields in Cogsworth which lends itself to SOAP notes that can be exported into external health and billing.
Interoperable
Health booking system interoperability is the ability of different software systems to communicate and share information. This allows businesses to access a wider range of customers, as well as streamline their administrative tasks. Some common health booking system interopabilities are:
- Electronic medical records (EMRs) can be integrated with health booking systems, allowing patients to easily book appointments and access their medical records.
- Health booking systems can be integrated with online appointment calendars, allowing customers to book appointments from a wider range of websites.
- Online payment systems can be integrated with health booking systems, allowing customers to pay for their appointments online.
Cogsworth has a well-documented API and webhooks to allow for all of this.
Conclusion
Cogsworth automates the process of booking appointments and managing customer information. This will allow massage therapists to focus on providing quality service instead of administrative tasks. Automation is key to staying in business for many massage operators and with Cogsworth they can be confident that their patient data is safe and secure.
