Business Reviews

BetterHelp Reviews: Does it Really Work?

Affiliate Disclosure: we may receive compensation from BetterHelp if you purchase products or services through the links provided on this page.

Better Help is a website that intends to put an end to the stigma associated with seeking help for mental health issues. In the fast-paced world with an increase of burden in personal and professional life, we tend to put our mental health secondary to everything else. This may result in unmanaged anxiety, depression, and serious mental disturbances which can impact your daily life. You deserve to be happy. Be A Part of BetterHelp Program

What is BetterHelp?

It is a website that has been launched solely to benefit the community and address mental health issues that have been neglected in the past. It is an online platform that connects the general public to experienced and qualified counselors, irrespective of the part of the world they live in. It helps people overcome their fears and concerns, and enhances the quality of life.

What is the need for professional help?

Professional help comes from people who have been certified to practice as advisors, therapists, and counselors to facilitate people. Often, people undergo situations where they find themselves at a dead-end, with no hope and no solution in life. In such cases, professional help plays an important role in guiding them by showing them life from a different perspective. At the same time, professional help screens people to judge the condition of their mental health and treats them accordingly.

What does Better Help offer?

Better Help promises to solve problems in basic aspects of your life by providing counseling services and therapeutic sessions. It offers expert help from these people:

  • Professionally trained psychologists
  • Marriage and Family Therapists
  • Clinical Social Workers
  • Licensed counselors

How does it work?

Even though the world is progressing, there are many areas where people cannot consult psychologists and professional help, either due to a lack of availability or privacy concerns. This website works by connecting people to counselors throughout the world with the help of the internet.

What are the methods of communication?

There are four methods of communication available for people to get sessions scheduled with their respective counselor:

  • Messaging:

You can message your counselor and wait for a reply to resolve your problem.

  • Live chat:

Live chatting is available to facilitate you in seeking help immediately by getting prompt replies.

  • Phone call:

In case you are not comfortable with typing your problems, you can always opt for the option of talking on call to get help. A phone call will be scheduled between you and your counselor to get you a phone session.

  • Video conference:

This option feels closer to an in-person communication experience that may help you open up better.

How can it be compared to face-to-face therapy?

In-person therapy cannot be replaced; however, this online communication is the best possible method for people to get help in case they cannot go for physical therapy sessions. In fact, 94% of users of this platform have preferred it over in-person therapy. Through this website, people from remote areas of the world and those who have privacy issues or poor health care facilities can easily get access to help.

How to start a therapy session?

On the official website, there is an option of ‘getting started’. It provides a small questionnaire that asks you basic questions about your mental status and the type of help you are seeking. Once you have submitted this form, you will be connected to a counselor based on your concerns. The time of matching you to a counselor depends on their availability.

What is the payment procedure?

The membership costs $60 to $90 per week, depending upon your counselor and preferences, and is paid through PayPal or credit card

Will my privacy be respected?

At Better Help, your privacy is considered sacred by the counselors. You are allowed to use a nickname if you want to remain anonymous. During phone call sessions, your phone number does not directly go to your counselor, instead you are connected through an extension. The details of your credit card and Paypal account are also kept private.

The conversation between you and your counselor is protected by Federal laws and strict online security is provided to prevent your data from being stolen. None of your information will be revealed to a third party unless you have signed an authorization form provided to you by your counselor.

What are the limitations of Better Help?

Certain factors limit the efficiency of this online platform. For starters, every user needs to own a device connected to a stable internet connection to use this website. In case, you don’t have this facility available, you cannot seek help through Better Help.

Secondly, if you are under eighteen, undergoing a serious mental illness, or recommended therapy by the court or any official authority, this website cannot help you. Moreover, if you are suicidal or require emergency care, it is better to go to consult for physical help.

What do the customers say?

This website has served over 2 million customers and their testimonials are available to judge the reliability of their services. Many people have said that they feel ‘happier and contended’ after their counseling sessions because their concerns have been properly taken care of. Some people have seen visible changes in their personalities like ‘strength and confidence’ because of proper guidance. They also said that these services have helped them in ‘self-actualization’ and showed them the brighter side of life.

Final Verdict:

This website is safe, maintains privacy, and offers licensed and certified professionals who can provide sessions to help you increase the quality of your life. It is affordable and reliable as proven by the customer reviews.

BetterHelp has been introduced to share your burden and to help you discuss and reach solutions for the problems you often feel helpless about. This website has normalized the concept of seeking help for mental health problems, thereby, opening a door of hope for people who had given up on their mental health. Visit Official BetterHelp Website Here

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