A virtual number or SIP number is a telephone number that is not tied to a physical device. All incoming calls are redirected to other numbers or applications installed on PCs and smartphones. Such numbers are actively used by international companies, as this is an easy way to implement telephony solutions from anywhere.
A SIP number works through a virtual PBX, which allows for their configuration to be set up as quickly as possible. On average, this takes 10 minutes. Additionally, there is an option to connect call tracking – a cross-analytics tool that allows tracking calls.
Who Needs a Virtual Number?
A virtual number is an ideal choice for companies that:
- Have a limited budget.
- Are just attracting new clients.
- Have extensive experience and are not only looking for new clients but also want to retain existing clients by all means.
When a company plans to enter international markets, it can start by creating an impression of active presence without having a physical office in another country. All calls and messages sent to a virtual phone number Ukraine are processed on the server and immediately redirected to the standard numbers specified by the client. This process happens instantly and imperceptibly to the user.
In addition to the virtual number, there is an opportunity to purchase additional services that expand company capabilities. International calls are made at favorable rates, while maintaining high-quality and stable communication. This is accompanied by low telephony expenses and round-the-clock technical support.
Advantages of Virtual Numbers for Business
In modern conditions, a virtual number is an integral part of business communications. It is an excellent solution for companies that want to optimize work and improve client communication. Among the advantages are also:
- Availability. Virtual numbers are characterized by multi-channel capability, so there is an opportunity to simultaneously process up to 100 incoming and outgoing calls.
- Business without borders. There is an opportunity to connect numbers from various countries and regions, which also allows establishing a business in new regions.
- Mobility. A virtual number is not dependent on a specific location and can be used anywhere.
- Savings. By choosing a virtual number, one can save on everything: connection and communication expenses.
- Ease of management. Virtual number settings are as simple and clear as possible. Adding, removing, and editing information can be done at any time.
- Call history and recording. Each virtual number owner can review detailed statistics and call records at any opportunity.
- Reputation. A virtual number is an opportunity to form a business reputation for the company. Such a business inspires trust!
- Maximum capabilities. When connecting numbers to a virtual automatic telephone exchange, the client receives additional functions: voice greetings, IVR menu, and much more.
To Sum Up
Virtual numbers are a profitable replacement for traditional telephone communication, which is relevant for small, medium, and large businesses. A SIP number is suitable for both small shops with remote management and large-scale companies that need to manage call centers.
This is an opportunity to not be tied to one place and be available to clients even when there are problems with mobile connection. For example, this is very relevant during power outages. All that is necessary is a quality internet connection.
