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Healthcare’s Silent Crisis Spurs Launch of Consulting Firm Aimed at Bridging U.S. Safety Gaps

Across the United States, the healthcare system is evolving under immense pressure. Rising patient complexity, staffing shortages, and shifting regulatory expectations are challenging institutions to adapt in real time. Yet amid this transformation, one persistent issue remains largely unaddressed: the systemic failure to prevent avoidable harm within healthcare settings. A significant number of adverse events—including preventable infections—continue to go unreported, uninvestigated, or unresolved, with consequences that affect both patients and providers.

A recent study published in The New England Journal of Medicine found that nearly one in four patients admitted to a U.S. hospital experiences some form of harm during their stay. Most of these incidents are preventable. While progress has been made on select safety indicators, the overall pace of improvement has slowed. Medication errors, procedural lapses, and breakdowns in infection control persist despite decades of advocacy and established best practices. The disconnect between what is known and what is implemented has become a defining challenge for healthcare leadership, especially in organizations operating with limited resources.

It is within this environment that InfectiSecure Consulting LLC is preparing to launch. Founded by infection control specialist and nurse leader Gabrielle Mota, the firm will be based in Pittsfield, Massachusetts, and will focus on reinforcing safety infrastructure and compliance readiness across the healthcare spectrum. With an emphasis on root-cause analysis, InfectiSecure Consulting will offer external consulting, workforce education, and operational guidance tailored to the specific needs of U.S. healthcare facilities.

Mota brings extensive experience from Brazil’s hospital system, where she led multidisciplinary efforts to reduce adverse events through infection prevention, hospital epidemiology, and clinical governance. Her work included coordinating surveillance networks, developing standardized infection protocols, and training clinical teams to adhere to national safety benchmarks. Her philosophy blends technical precision with systems thinking—an approach she considers essential to achieving sustainable change. “You can’t expect improvement by addressing symptoms,” she said. “You need to focus on the systems, the behaviors, and the leadership structures that allow risks to persist.”

InfectiSecure Consulting will target a range of challenges that extend beyond infection rates. According to the Agency for Healthcare Research and Quality, the average U.S. hospital incurs roughly $10,000 in costs for each adverse event due to extended patient stays, readmissions, and penalties. Many of these events stem from miscommunication, inconsistent documentation, and uneven policy enforcement—issues the firm plans to mitigate through targeted audits, process redesign, and staff training.

The company will also specialize in helping facilities prepare for federal inspections and accreditation reviews. Noncompliance with standards set by agencies such as the Centers for Medicare & Medicaid Services and The Joint Commission can jeopardize institutional funding and credibility. To address these gaps, InfectiSecure Consulting will offer pre-survey readiness assessments, policy standardization support, and competency-based learning programs to strengthen organizational compliance.

While major urban hospitals often have dedicated safety departments, smaller institutions—particularly those in rural or economically constrained areas—frequently lack the resources or personnel to meet national safety expectations. This disparity contributes to higher complication and mortality rates. A University of Colorado study found that rural patients experience up to 70 percent higher rates of hospital-acquired conditions than those in urban centers. InfectiSecure Consulting aims to help close that divide by providing access to scalable expertise and practical implementation strategies.

Beyond its consulting work, the company plans to invest in workforce development to counter the growing shortage of qualified safety and infection control professionals. Thousands of nurses retire each year, while academic programs struggle to replenish the pipeline. To address this, Mota intends to create mentorship and training programs that attract new professionals to the field, providing hands-on entry points into infection prevention and patient safety.

Mota’s own career reflects a consistent commitment to knowledge exchange and leadership development. In addition to her clinical roles, she has published research on surgical infection control, presented at international conferences, and led seminars on quality improvement across Latin America and the United States. “Our work is about more than consulting,” she said. “It’s about cultivating leaders who understand the ‘why’ behind every safety measure and have the confidence to uphold it even under pressure.”

The company’s broader impact is expected to materialize through dozens of annual engagements nationwide, focusing on high-risk environments such as long-term care facilities, rehabilitation centers, and critical access hospitals. As InfectiSecure Consulting expands, it plans to support federal efforts to contain healthcare costs by helping institutions reduce readmissions and hospital-acquired complications—two of the largest drivers of Medicare and Medicaid overspending.

In an era dominated by digital transformation, InfectiSecure Consulting represents a return to fundamentals. Its mission underscores that the most significant advances in healthcare safety will come not solely from new technologies, but from strengthening systems, empowering staff, and fostering accountability. By addressing the root causes of harm and elevating safety as a cultural imperative, the company aims to help institutions deliver care that is not only more efficient but also safer and more humane for all.

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