In an era where technology continues to reshape the way people work, Thais Saenz believes that progress should not come at the cost of human connection. As the founder of Saenz Global, she has built a company that blends innovation with empathy, showing that technology can serve as a tool for freedom rather than a source of overwhelm.
“The conversation around the future of work is often about automation and efficiency,” Saenz says. “But to me, the real future is about people having more control over their time, their focus, and their energy.”
That idea became the foundation of Saenz Global, a company designed to solve one of the roofing industry’s most overlooked challenges: fulfillment. Contractors across the United States face a constant battle against paperwork, scheduling backlogs, and CRM confusion. Saenz saw an opportunity to use technology not to replace people, but to make their work lives lighter and more meaningful.
Her company integrates directly with industry-leading platforms like JobNimbus and AccuLynx to handle the back-end operations that often slow businesses down. From scheduling and billing to claims and customer communication, Saenz Global acts as an embedded partner within a client’s existing systems. The goal is to free contractors from administrative bottlenecks so they can focus on growth, leadership, and family.
“What we do goes far beyond administrative support,” Saenz explains. “We help our clients regain mental clarity. We help them focus on what really moves their business forward.”
That clarity is what drives her leadership philosophy as well. Saenz believes that a company’s greatest strength lies in trust — not just between leaders and clients, but between leaders and their teams. Within Saenz Global, she has created a culture where accountability and independence coexist. Each team member is trained to think like a business partner, empowered to make decisions and communicate proactively.
“When people feel trusted, they rise to that trust,” she says. “They start to see the bigger picture, and they care deeply about outcomes because they feel ownership in the process.”
It is a model that blends technology with human intention, one that has helped Saenz Global earn a reputation for both efficiency and empathy. Clients describe the company as more than a vendor; they call it a lifeline. Many say the systems Saenz has built allow them to finally step away from their desks, spend more time with family, and rediscover joy in their work.
Saenz often talks about freedom — not as a luxury, but as a business necessity. She believes the next generation of successful companies will be those that value well-being as much as productivity. “When people have time to think, to rest, and to connect, they make better decisions,” she says. “That benefits everyone.”
Her approach is already inspiring change beyond the roofing world. Other industries are beginning to take note of how specialized fulfillment, guided by empathy and precision, can transform operations. Saenz’s long-term vision is to see Saenz Global evolve into a model for impact-driven business systems that prioritize both innovation and humanity.
“I want to prove that efficiency and compassion can exist in the same space,” she says. “The more we build systems that respect people’s time, the more powerful and sustainable business becomes.”
For Saenz, the future of work will always be personal. It is about using technology to give people back the one thing they cannot create more of: time. Her mission is simple — to build systems that give leaders room to lead and families the space to thrive. “That,” she says, “is the kind of progress worth building.”
