As the premium experience industry gathers in Las Vegas for the 35th Annual PX Conference and Trade Show from June 22 to 24, all eyes are on the companies redefining what it means to deliver elevated, personalized service. Among this year’s standouts is Listo, the guest communication platform that has quickly become a trusted name across the sports and hospitality landscape. This year, Listo is not just an attendee. They’re a double nominee recognized for two of their most impactful deployments to date.
Recognized by Delaware North for Transforming TD Garden
Listo’s first nomination comes courtesy of Delaware North, the global hospitality provider behind premium suites at Boston’s TD Garden. In 2024, Delaware North integrated Listo to streamline suite-level communication between hosts and guests, replacing traditional analog methods with a sleek, tech-forward experience.
With Listo’s tablet-based platform, suite attendants could instantly access real-time guest preferences, order requests, and service updates. For guests, it meant quicker responses, better service personalization, and a seamless connection to venue amenities.
In a showcase published by the Premium Experience Network, Delaware North praised the integration for “elevating both operational flow and guest satisfaction,” a crucial combination in a venue that hosts over 200 events a year, from Boston Celtics and Bruins games to world-class concerts. The deployment also highlighted Listo’s flexibility: the platform was tailored to the unique service flow of TD Garden without requiring major changes to existing infrastructure.
Nominated Again for Game-Changing Work at SoFi Stadium
Listo’s second nomination stems from their groundbreaking rollout at Los Angeles’s SoFi Stadium, the home of the Rams, Chargers, and a frequent host of high-profile events like the Super Bowl and upcoming 2028 Olympics.
Unlike many vendor deployments that remain siloed, Listo’s SoFi installation was purpose-built to integrate into the stadium’s larger operational ecosystem. It bridged the communication gap between premium suite guests and staff, providing a centralized, intuitive way to manage requests, whether it be for food, merchandise, or concierge support.
SoFi Stadium staff reported not just higher guest satisfaction, but also greater efficiency. Hosts could triage needs based on urgency and availability, while Listo’s backed analytics offered actionable insights that helped optimize staffing and inventory for future events.
According to a Premium Experience Network case study, SoFi’s use of Listo “set a new standard” for what’s possible when live event hospitality blends smart technology with human service. This nomination marks a significant moment: Listo isn’t just a tool. It’s becoming part of the operational fabric of the world’s most sophisticated venues.
A Moment of Momentum for a Fast-Rising Player
For Listo, the double nomination is more than an honor. It’s validation from both customers and the industry at large. With one nod coming directly from a major client and another self-submitted project receiving equal recognition, Listo is proving its ability to deliver repeatable value across different venue environments.
As the PX Conference highlights the future of guest experience, Listo’s presence signals where the future is headed: personalized, integrated, and powered by platforms that understand the nuances of live event service. From TD Garden to SoFi Stadium, Listo is fast becoming the platform of choice for premium venues that want more than just service. They want connection.
