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Why Finding a Trusted Mover Is Still One of the Biggest Challenges in the Industry

If you’ve ever had to move, whether it was just down the street or across the country, you know that one of the most stressful parts of the entire process is finding a trusted mover.

It might sound like a simple task, but when you start searching for a company to handle your valuable possessions, the whole experience can quickly become overwhelming.

Now, here’s the thing – despite the growth in the moving industry and the many online platforms designed to make the search easier, finding a trusted mover is still one of the biggest challenges people face today.

According to the American Moving and Storage Association, over 35 million Americans move every year, and each one of them is faced with the task of hiring a reliable moving company.

But even with all the resources available, the process is far from straightforward. So why is it still so difficult?

The Lack of Industry Regulation

One major reason finding a trusted mover can be so tricky is the lack of uniform regulation in the moving industry.

While some states have specific guidelines, the moving industry isn’t federally regulated in the same way other service industries are.

This lack of standardization allows for unscrupulous companies to operate under the radar.

In fact, a 2023 study revealed that nearly 20% of movers don’t have the proper licensing, and 18% of them have been cited for violations of safety or service standards.

As a result, people often find themselves hiring movers who may not be fully qualified to handle their belongings, leading to costly mistakes.

The Rise of Scams and Fraudulent Movers

Another issue that makes finding a trusted mover so challenging is the prevalence of moving scams. Fraudulent movers have become a significant concern in the industry.

According to the Federal Motor Carrier Safety Administration (FMCSA), they receive hundreds of complaints each year from consumers who fall victim to moving scams.

These scammers typically lure customers with low estimates, only to demand much higher fees once the move is completed. Some even hold belongings hostage until a hefty ransom is paid.

This leaves people in a difficult situation, with their items locked away and no clear solution in sight.

In fact, a survey conducted by the American Moving and Storage Association found that approximately 10% of moves result in unexpected additional charges, further highlighting the risks people face when hiring a mover without doing thorough research.

The Hidden Costs

Let’s face it: moving can be expensive. Beyond the cost of the movers themselves, there are often hidden costs that aren’t immediately clear when booking a move.

While most moving companies will offer a price based on the distance and size of your belongings, many neglect to mention additional fees that could be tacked on later.

These might include packing fees, additional transportation fees, or charges for storing belongings for a period of time.

This is why a cost calculator is such an essential tool when trying to hire a trusted mover.

A reputable moving company will offer you an upfront breakdown of costs, allowing you to avoid those surprise charges down the road.

By utilizing a cost calculator , you can get a more accurate estimate, which helps you plan for the move and budget accordingly.

In fact, studies show that 72% of people who use online cost calculators when hiring moving services report feeling more confident in their decisions, as it gives them a clear understanding of the full cost of the move.

The Complexity of Choosing the Right Company

Moving isn’t a one-size-fits-all kind of service. Depending on whether you’re moving locally or long-distance, you may need a different set of services.

Some companies specialize in residential moves, while others focus on commercial relocations. Some offer packing services , while others only transport your belongings.

The sheer number of choices and specialized services available can make finding a trusted mover even more difficult.

In fact, a 2021 survey revealed that 57% of consumers admitted to struggling with choosing a moving company because they weren’t sure what services they needed or what companies could offer them.

This is where platforms like My Good Movers can be incredibly helpful. By offering a way to compare different companies and their offerings, these platforms take the guesswork out of the equation, helping you make a more informed decision based on your specific needs.

The Role of Online Reviews and Recommendations

With all the available online resources today, it might seem like finding a trusted mover would be easy.

Websites like Yelp, Google Reviews, and Trustpilot provide customer feedback that can be extremely helpful. However, not all reviews are reliable.

Fake reviews, whether positive or negative, can cloud the decision-making process, making it even harder to find a reputable moving company.

To make matters worse, many people rely too heavily on online reviews without taking the time to verify them.

A study found that 30% of online reviews for moving companies were flagged as fake, creating even more confusion for consumers who are trying to make the best choice.

How to Protect Yourself

So, how can you ensure that you are finding a trusted mover ?

It starts with research.

First, verify that the moving company is licensed and insured.

Check their credentials through the FMCSA or the Better Business Bureau to make sure they’re legitimate.

Get multiple quotes from different companies and always be wary of unusually low prices.

Lastly, make sure you use a cost calculator before committing to a company.

This can help you avoid hidden fees and provide you with a transparent view of the moving costs from the very start.

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