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Sassa Status: How to Check Your Grant Application Progress

By Usman Ghani

Posted on March 25, 2025

The South African Social Security Agency (SASSA) plays a crucial role in providing financial support to citizens in need. Through various social grants, SASSA aims to assist individuals and families during challenging times. A significant component of this service is the Social Relief of Distress (SRD) grant, which recently increased to R370. This change is designed to offer more support to beneficiaries who rely on this assistance.

Many individuals seeking information about their SASSA grants now have easy options to perform a SASSA status check for their application and payment statuses. Users can access their information online, through their phone, or even via WhatsApp. This accessibility ensures that beneficiaries stay informed about their support and can plan accordingly.

SASSA Status Check for R370 Payment Dates

SASSA 2025 Payment Dates

the payment schedule for various social grants is set. Below is a table showing the specific dates for the different types of grants:

GRANT MONTH	OLDER PERSONS GRANT	DISABILITY GRANT	CHILDREN’S GRANT
April 2025	3 April 2025	4 April 2025	7 April 2025
May 2025	5 May 2025	6 May 2025	7 May 2025
June 2025	3 June 2025	4 June 2025	5 June 2025

Individuals expecting the R370 social relief grant should be aware that payment dates can vary. Most recipients receive their funds after the second week of each month. It is important to regularly check the status of their applications to stay informed about payment approvals.

Why is My SASSA Money Not in?

There are several reasons why a beneficiary might not see their SASSA payment. Here are some common issues to consider:

Payments may not be processed on time if SASSA encounters any issues.
Recipients who usually pick up their funds at the post office might experience delays due to cash shortages at specific branches.
For those reliant on Social Grants, there may be temporary issues with the cash payment points, affecting timely transaction processing.

It is advised to monitor the SASSA status regularly for updates on payment approvals and to inquire about specific payment dates if funds are not received as expected.

How to Submit an Appeal for the SASSA R370 SRD Grant Online

Appealing for the SASSA R370 SRD grant can be done easily through their online portal. Here’s how to do it:

Visit the SASSA Website: Go to the online portal at srd.sassa.gov.za.
Find the Appeal Section: Look for the appeal icon. Scroll down a bit on the page to locate it.
Initiate the Appeal: Click on the green bar that says “lodge an appeal”. This action will take you to the appeal submission page.
Enter Required Information: On this new page, provide your identification number and the phone number linked to your initial grant application. Ensure that the phone number matches the one used when applying; using a different number may lead to rejection.
Get Your Pin: After entering the numbers, click the button labeled “send pin”. A pin will be sent to your phone shortly.
Submit the Pin: Input the pin you’ve received into the designated field on the page and hit the submit button.
Select Appeal Month and Reason: You will need to choose the month related to your appeal and provide a reason for it.
Complete Submission: Finally, ensure all information is correct and click on the final “submit” button. Your appeal will then be sent to SASSA for review.

SASSA Appeal Status Check

Appeal Status Check for Declined or Failed Request

When an individual’s appeal for SASSA benefits is turned down, it is essential to understand what this means. A status of “declined” indicates that the request for reevaluation did not meet the required criteria. In such cases, it is wise to reach out to SASSA directly. They can be contacted through their toll-free helpline. Here, individuals can inquire about the specific reasons behind the decline.

To verify the appeal’s status, individuals will need to provide relevant details. This may include:

Appeal Reference Number: Important for tracking.
Personal Information: Such as identification details for verification.

SASSA representatives can clarify whether the appeal is still under review or if it has been officially denied. Staying proactive about the appeal status helps in addressing any concerns quickly.

For those interested in additional assistance, SASSA offers various grants. Knowing these options can be helpful for future applications.

SASSA Status Check 2025

1. Online Status Check at srd.sassa.gov.za

The online method is the most efficient way to check the status of an SASSA grant. To do this, individuals should:

Visit the official SRD website at srd.sassa.gov.za/sc19/status or find a site like sassa-status.web.za.
Enter the required details on the page.
Provide the ID number and mobile number used during the grant application process.
Ensure that these numbers match the ones submitted with the application.
Click on “check status” to view the latest update on the grant application for 2025.

2. Status Update via SMS

Using SMS is another convenient method for checking the SASSA status. The steps are simple:

Open the messaging app on your mobile device.
Type the message STATUS <space> ID number, using the ID number submitted in the grant application.
Send this message to 32555.

3. Check SASSA Status Using WhatsApp

The WhatsApp method allows individuals to check their SASSA status without needing airtime. To use this service:

Save the SASSA contact number 0820468553 in the phone.
Open WhatsApp and refresh the contact list to find the saved number.
Send a message to that number.
A menu will pop up; choose the option for checking grant status.
The system will request the application ID.
After providing it, a reply will show the status of the SASSA grant.

4. R370 SASSA Status by Phone Call

A phone call can also be a straightforward way to inquire about the grant status. Here are the steps to follow:

Dial the number 080 060 1011.
When prompted, provide the application ID for verification.
Next, share your ID number, and the support staff will inform you about payment dates and application status.

5. SASSA 350 Status Check with Moya App

The Moya App is designed to simplify access to SASSA services. To check the SRD status using this app, follow these guidelines:

Download Moya App from a device’s app store.
Open the app after installation, and allow it to set up.
Navigate to the ‘services’ menu.
Look for the ‘SASSA SRD’ tab.
Select this option to view available services for SRD beneficiaries, free of internet data charges.

6. Check Status at Official SASSA Offices

For those who prefer in-person assistance, visiting a SASSA office is an option. It’s advisable to do so if the application has been pending for more than two weeks. Here’s what to do:

Locate the nearest SASSA regional office.
Bring necessary identification documents, including the ID number and application date.
Be prepared to provide any additional information the office may require.
You can ask the staff directly about the status of your application.

7. SASSA Payday Check Using the R370 Status Check App

An unofficial app exists that can assist with various tasks related to the SRD status. To use this app, ensure the steps below are followed:

Download the “R370 Status Check” app from the Play Store or Apple App Store.
Wait for the download to complete, which should take about a minute.
Confirm that the device has at least 1 GB of RAM and runs on Android version 5.0 or higher, along with 200 MB of free storage space.
Upon opening the app, input the required ID and phone numbers.
After submitting this information, the user will see their application status displayed clearly.

SRD SASSA Application Status Online Meanings

SASSA Status Check Failed Meaning

A failed SASSA status check can occur for several reasons. One common cause is an incomplete application form. It can also happen if the individual is registered with the Unemployment Insurance Fund (UIF). In such cases, the status might display “SASSA status check failed UIF registered.” Furthermore, failures may result from issues related to data verification or if the grant has been suspended by officials.

Incorrect bank account details can also lead to a failed status check. Additionally, technical issues on the SASSA website might cause the failure.

If a status check shows a failure, the application did not process successfully. To address this, the individual may take several steps:

Wait and check the status again later.
Address any technical issues on the website as they might resolve over time.
Consider reapplying for the grant with a new application.
Update the existing application, ensuring all sections are complete and accurate.
Verify bank account details to ensure correctness.
Resubmit the application after thorough review.

After resubmission, SASSA officials will reassess the application. If everything is in order and the individual qualifies, they will receive communication regarding the application status.

Why is My SASSA Status Pending?

When an individual sees a “Pending” status in the SRD grant status check, it means the application is still under review. The necessary documents and information are being verified, and the organization is actively working on the application.

SASSA Status Check Declined Meaning

A status response of “Declined” indicates that an application has been denied. At this point, the application is no longer being processed or approved. There are various reasons for a decline, including:

The application might be incomplete or have incorrect information.
The applicant may not meet eligibility requirements.
There could be a duplicate application already submitted.

What Does SASSA Self-Exclusion Response Found Mean?

If the status reads “Self Exclusion Response Found,” it indicates that SASSA has rejected the application due to the individual earning more than R370 a month. It may also refer to the person already receiving some form of financial support from another source, such as the UIF, that meets or exceeds R370. Additionally, residing in a government facility could also lead to this rejection.

What does Referred mean on SASSA Status?

When an application has a status of “Referred,” it signifies that the application has been sent for further verification to other departments. This happens when there are concerns regarding the applicant or when complaints have been filed.

A referred status does not imply rejection. Instead, there is still a high chance of approval once the verifying department completes its checks.

Identity Verification or SASSA Status Check Failed

If an individual receives a status of “Identity Verification Failed,” it means there is a mismatch between the personal details provided and those in the Department of Home Affairs (DHA) records. To avoid this issue, applicants should ensure their personal details are accurate and match those in the DHA’s database.

Period Pending Meaning

A status of “Period Pending” indicates the application is still awaiting verification by the SASSA team. During this time, it is not in the approval or processing stage.

Period Approved Meaning

When an individual checks their status and sees “Period Approved,” it means that the application has successfully passed all checks for that month. The payment will be issued soon, confirming eligibility for the grant.

Period Declined Meaning

A “Period Declined” status means that for that specific month, the application was not approved. The applicant will not receive the payment this month, but there is no cause for alarm since the situation can change in future months.

Why is My SASSA R370 Still Approved but with No Payment?

Seeing a status of ‘approved’ suggests that the applicant meets all requirements, but this does not guarantee that the funds have been released yet. To track payments, individuals should look for progress to a ‘payment pending’ and then ‘paid’ status.

It is important to monitor these changes, and if there are concerns, applicants can utilize the USSD service or the SASSA website for updates. In case of further inquiries, contacting the SASSA hotline or visiting a local office is recommended.

Means Income Source Identified Meaning

If the status response shows “Means Income Source Identified,” it indicates that SASSA has determined the applicant’s monthly income is above the acceptable limits for the grant. This status means the individual’s income is too high to qualify for financial aid, which is typically reserved for those in greater need.